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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30404 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 429 Showing 8,561-8,580 of 30,404 reviews
  • Rated 5 out of 5 stars

    Geek Squad was helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice and simple smart tv, mounted the tv and enjoyed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for all high price items. I had a few issues with a product and the return or exchange was simple and fast with the geek squad insurance. Just excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service they provide is always stellar. The cost is worth the service and expertise you get. I have used them for several years and am very happy they are here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warm and fuzzy now with protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but i but alot from best buy, the feeling is nice when you know your products are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectacular services. Always on point. Excellent quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad price for a protection plan for your television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK-A-MANIA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad did such a job and explained in détail everything that i feel like a "GEEK"!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great plan to have and good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have. Got the 2 Year plan and if any thing happens to my 65 inch tv they will take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan had it for over a year and havent had touse it yet i am glad i invested in it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCl 2e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the colors. We've had another TCL like this for the past 5 years. The LEDs went out on that one and this one looks just as good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have with any product over $50. I never but anything without getting the extra warranty for it. Geek squad is most definitely the best extra warranty you can get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do a great job troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks are the best and good at solving problems and making suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go back to the old renewal policy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection you can buy but i hate how best buy changed up their policy. Very few items and be renewed. I think it's works out for best buy now instead we the customers..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Answered all my questions. Had no trouble fixing my issues very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad they help me all the time with many different things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the service plan, never forget about this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always available to answer my questions. Great for me I haven’t had to utilize the replacement or repair feature but good to know I have coverage if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection whenever I buy something high ticket. Geek squad has never let me down. I will purposely price match at Best Buy so that I can get this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and reliable however the turn time has become a bit slow. It now takes 6 -8 weeks when in the past it would have taken 2 - 3 weeks. Otherwise the service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5year Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad before and are year happy we have this 5 year service on our TV

    I would recommend this to a friend