Customer Ratings & Reviews

Have used in the past, not for the TV that was purchased and I loved the service.

I encourage anyone who buys a tv to purchase the protection. If anything happens to your tv they will come to your home and fix it. If it can’t be fix they will get you another one.

Wasn’t able to use this for my TV. But it’s great for all other devices!!

Got my mom a tv for Christmas and I highly recommend the protection plan if anything happens to it your covered.

Just glad to have the service iv not officially used it yet.

Always a good idea to protect your investment. Great protection plan

I like having geek squad, for the most part it has been great, I did have a problem with my laptop, brought it in, they sent it out to be fixed. They also charged me because they said the problem it had wasn't covered under my protection plan, but when I got it back, it still wasn't fixed, so basically I went with no computer for almost a month.

The Geek Squad service is by far one of the best investments you can make for your technical computer needs. They are very knowledgeable and friendly. Well worth the $$ spent.

I always get geek squad protection with every electronic I purchase at Best Buy. It's been invaluable for my son's tablet. Kids are tough on devices, so being able to trade one in for new if he drops it has been a huge money saver.

The agents mounted my tv and connected sll of the lights

Geek Squad protection has always taken great care of me when mishaps have occurred with any of my products!

This coverage has saved me some serious heartburn. They're great about responding and the techs were all courteous and knowledgeable.

Would recommend to anyone who is thinking about extra protection care to your product! Being able to assure that you can take it back to the store n get a replacement is amazing!

I purchased the 2 year protection plan for my 42inch Insignia fire tv. I really hope I dont have to use it, but it makes me feel better to have it.

Outstanding service by Geek Squad. They delivered my TV on time and set it up for me. They also took the time to explain all the features and how each one worked. Thank you.

Great job to have the protection needed for our washer and dryer

Amazing Quality and service. One of the only coverages for OLED TVs

I say it's it's a must have because you never know when your item wants to act up it can be the first week of the last day on your 5 year plan best buy will always fix it or just replace it then you get another 5 year plan on your new item again

One large purchase items it is a great idea for you to add geek squad protection. Best Buy does a great job in taking i on f it’s costumers. No muss no fuss.

Its a warranty. I dont think much really needs to be said lol