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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30414 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 444 Showing 8,861-8,880 of 30,414 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, helpful and easy to use I recommend to get this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Benefits and Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Plan and Benefits! Highly Recommend. You must consider this program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a new Hisense TV and it’s nice to know if any issues arise I’ll be safe for the next 5 years. Peace of mind is definitely worth the extra cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves time and money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plan on larger items like electronics and appliances and they have been well worth it. No problems on getting them fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buy a protection plan, it is a savior when something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome it comes in handy for my tv I just bought just knowing I have insurance this long makes me feel at ease in case anything happens thanks again bestbuy and geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and you can control it with your phove or assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An electronic insurance policy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use them yet. I hope I don’t have to. I feel it’s better to have them available and not need them, than to need them and not have them at my availability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Warranty To Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this extended warranty for my Samsung TV and began having issues with the TV 2yrs after my purchase. Geek Squad was great in helping me get the board replaced within a few days. Will Purchase again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feel Safer But I Didn't Use It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a service that I have always subscribed to when purchasing a high value item at Best Buy. However I have only used this protection plan on my first TV I purchased at Best Buy. At that time it was of great value to me to have subscribed since I received all the attention and service required until I was satisfied with my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this plan to the core and it was helpful. Especially with the remote connect so they can see exactly what is going on with your computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have geek squad on all my devices. When something stops working I can turn it in for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the piece of mind geek squad provides. Would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used it yet, but I’m sure soon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i bought this bc when my husband opened his Xmas gift the bottom of the screen from the inside came damaged and a little disappointing when it was an expensive buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad at your service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figured the extra protection and coverage was worth the cost when I figured the benefits involved. Even a trip to the house is expensive, but covered with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my TV professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to give them a call and they were very helpful with all my questions. Way to go geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must buy the 5 year insurance as a piece os mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is totally worth it. I’ve only had to return one of my electronic purchases one time and I got a full refund!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Always buy my electronics here bc of the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived at our house as scheduled. Observed the Covid19 safety directions, installed the TV. Explained its workings and features and left within a hour. Good Job!

    I would recommend this to a friend