Customer Ratings & Reviews

Geek squad is a great service to have. They are very prompt and the communication is very good. They do home installations and a range of other products

Good insurance hope I never have to use it gives your piece of mind

Paid for it's self best buy did a exchange on my television which broke after a year . Well worth the investment.

The geek squad protection plan is actually the reason i ended up buying the vizio from best buy. If it wasn't for the plan i was gonna buy the same tv from Costco.

I am always a little skeptical of these warranties, but it certainly paid off for me. Highly recommend

Absolute must have. In case anything happens to your product, they will take care of it. If you do not get Geek Squad service, you are definitely missing out.

I pretty much always get Geek Squad as you never know what's going to happen and it's easier than dealing with the manufacturer.

Agents are super friendly when you are confused and have no idea what you are doing!!!

Got this to protect the expensive fridge I had to buy hopefully it won't break after the plan like everything else that I decide to buy.

I always get the protection plan. It has saved me twice! No hassles!

The TV looks great when it works, there is definitely an issue with quality assurance when it comes to this TV i have the same one in another room and it works just fine. The new one not so much.

The tv would not pick up off air channels. Exchange for another tv.

Although nothing has happened to the product I applied this for, the policy was easy to understand and covers a lot of things that you may need. Would recommend if you’re buying something really expensive like a TV

I WOULD LOVE TO SAY THANK TO MIKE AT GEEK SQUAD FOR IS HELP LAST WEEKEND AND THE THIS FRIDAY I PICK UP MY NEW TV WHICH TRULY LOVE AND IT LOOK GREAT AND I DO WANT TO SAY THANKS TO VERY BODY AT THE TRUBULL THANK YOU

We've had gone through 1 claim in the past with no problems. I always purchase the extra warranty for peace of mind.

The agents were quick to get the tv replaced. They are really helpful

I have had things break, stop working, and even get so hot, it smoked..lol.. Yes, I totalled out a vacume cleaner lol.. They stood up to warranty and replaced my items..

Best buy offers the Best Protection plans, I feel very safe with my 5-Year Standard Geek Squad Protection offered by the Ann Arbor store.

Agents installed my washer quickly and was very informative about exchange policy and what to do if we have any issues

I got this for my son and daughter-in-law because the tv in there house was going out but it was house warming gift.