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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30414 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 449 Showing 8,961-8,980 of 30,414 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get this if you buy something expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a smart TV, I havent had to use it but its a great thing to have in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get this warranty at a fraction of the price since the tv I got with it was heavily discounted. So far so good. I hope I dont ever need to use it but its the peace of mind that you purchase just in case anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is working hard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guarantee is perfect. I think everyone need it for in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always satisfying Customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this service because Best Buy always takes care of their Customers and very friendly Geek Squad staff willing to help people with their products. Good choice for warranty and protections as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very simple: For any electronic today, subscribing to a protection plan is necessary. I have used before and it has resolved my issues with the devices covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great $ saving program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great $ saving program for those of us who are tech challenged. Had an issue with sound and remote set up for TV. Geek squad came promptly and fixed the problem with no charge as it was within 60 days of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy a product from best buy you should buy the geek squad warranty, It is very useful especially if your product stops working for some unknown reason you can take it back and they will either fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is what it is.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. There if you need it, hope to not use it. I have had this plan on older TVs in the past and had to use it and the process was seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact i never had to use the geek squad services says it all. The product holds up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thankfully haven't needed to use this service yet, but the peace of mind is worth a lot more than the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was quick and on time, did what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, a phone call away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have, if anything goes wrong with my device I can call for help from the Greek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the warranty on my electronics to avoid any hassles post purchase and so far the product has been great and therefore no complaints. Even though I have not had to use this service, the fact that I have this service gives me a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agree

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this was a good purchase and will pay for itself over the life of the agreement. I would suggest that others consider this purchase for big tag items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about a warranty. If you don’t like broken electronics it’s always nice to get a warranty so the repair is a fraction of the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very helpful and warranties are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully never need, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we know we have a minimum of five years of zero problems with our new TV. The cost was minimal being less than Squaretrade would have been when purchased with the Geek Squad installation, and better coverage. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the features on the tv we got, after they installed everything. The gentleman gave my mom his card and said I'll be your lifeline if you need anything, she laughed and said thank you so much, very nice guys and very helpful and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get these because if you don't the device will break and cost a fortune to get repaired

    I would recommend this to a friend