Customer Ratings & Reviews

im glad i got 5 yr geek squad protection just in case something happens to my tv i know the squad has my back

5-year Geek Squad Protection. Great service and I’m thankful we have it. We don’t use it often, but it’s worth having when you need it the most.

Excellent and Convenient Warranty. I have a great piece of mind having this protection. They come to your house to repair! No need to pack up everything and take it in. If they can not fix it in house. They will pick it up and take it with them.

What I do not like about the warranty is that once you use it, you no longer have the warranty in effect. For example, I bought a 3 year warranty on a microwave. It died in 18 months. That's it! Warranty over. I paid for 3 years for the remaining 18 months was non transferable.

I totally love having the protection on all of my devices. They make it so easy.

The tv that was installed in my room works great and geek squad is amazing

No problem what so ever great customer service came out reviewed my my 55 inch fire tv / replaced and reinstalled

Like a favour for love best by perception friends hassle free if anything happens all you have to do is bring in need if they can't fix it they will replace the I never had

I would recommend it as watch for kids are always in danger. As I bought two watches in one of them I used this service and it was perfect.

The team were very knowledgeable and helpful when I needed help with my MacBook

They can fix anything you buy at Best Buy in minutes

This is new technology for me. But I love the picture and sound quality and all the different choices of movies and providers at my fingertips.

Totally worth it. My cat broke my last tv so this is a no brainer for me

This plan comes In handy my first tv the screen was cracked second tv was not familiar with the brand and my third tv was just what I was looking for the service was awesome

You can never go wrong with Best Buys geek squad service. I always purchase even though to date their products have outlived them. Money well spent for that extra security.

You can never go wrong with Best Buys geek squad service. I always purchase even though to date their products have outlived them. Money well spent for that extra security.

It's very reassuring knowing that we have this in case anything goes wrong. Haven't had to use it yet

I purchased this protection with the above Samsung TV and wall mount. The previous TV had problems after purchased and was finally replaced with a new Samsung TV with the protections.

A truly worthwhile purchase. I get it all the time since I had to use it on a tv that quit.

Knowing your product is protected for 5 years gives you a peace of mind. Geek Squad service is pretty reliable.