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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30414 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 451 Showing 9,001-9,020 of 30,414 reviews
  • Rated 5 out of 5 stars

    Good Promise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy these warranties but I have never used them once. I guess that in my case I can only say that the promise of the warranty is great, I just cannot comment on the delivery of such promise because so far I have never need it to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro service name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional protection. All in one for all kind. Very nice service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't live without them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have a computer, printer or tablet without Geek Squad. I can't praise them enough. They have saved me more times than I can count. They are on speed dial.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    everything ok so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been almost a year so far with no issue, bought the protection plan just for back up, hopefully never need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warranty system they have they stand by what they say they will always help you with the problem unlike other stores I think bestbuy has the best program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TVs and connected it all together. They were very polite and professional. And they did a superb job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good service for someone like myself who isn't the most tech savy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must always choose!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is by far the best in the business . I ran into a little problem with my gift certificates all of a sudden I'm missing 20 in certificates but rob sales manager told me not to worry he'll give me the 20 off next store visit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Value, they take care of you right away. It is definitely worth every penny specially since the quality of the tvs have gone down the hill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice piece of mind for a big purchase. I'm not one to love warranties, but in certain situations it is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaving Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it, then need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has one of the easiest Plans to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had need to use this yet, and hopefully won't have to. But with other Geek Squad Protection Plans I have always been more than satisfied with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years of possible replacement? Count me in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seven year old 1080p 50 inch TV died on me so I decided to add this plan for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. And they are good service and good products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty replacement for TV. Very affordable considering how much you had to pay for TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The limited warranty that come with the televisions with today’s Technology are extremely limited. With the geek squad warranty you have more than one year an expert service at your disposal and it’s far from limited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always go with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased several items through best buy and I always get their protection plan on large purchases. I haven't had a need to use to them for this recent purchase, but when I've needed help, they have always been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek out at best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let the geeks do the work while you search for a larger TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection gives me the peace of mind for the next five years. I am certain if there is an issue with my new Samsung TV that Best Buy with take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These days you need peace of mind so you enjoy your stuff to the best of your abilities

    I would recommend this to a friend