Customer Ratings & Reviews

Geek Squad never disappoints! Easy to use, great customer service.

I love best buys protection plan. I get it with almost every purchase.

Great however I never used this before. I am happy geek squad is able to provide services on mounting a TV and other things.

I did some research and settled on the Samsung TV. Had great picture quality, and good service life. When I got it home was easy to set up. great picture quality and good features. I love that it is a smart TV apps built into the TV.

The Geek Squad team is awesome they fix my stuff every time I need to fix even if I call in on the phone they're awesome Team friendly and polite over the phone

Bestbuy warranties can be a little expensive but the peace of mind that they give and their quality of service makes them an excellent value

Always especially nice to have a back up, Having a technician come to the house if ever needed. Always great service and professional assistance with this valued warranty.

Helped me with any questions I had and were straightforward with me

The first year if this warrenty does not include Geek Squad until the Mfg's warrenty is over. They don't tell you that in the store. The Mfg rep is very hard to get ahold of to get support and they won't come to your house, just come in thru the internet. That doesn't help if the problem is intermittent.

I've bought other warranties that make it so complicated that you give up trying to file it. Geek squad makes exchanging a damaged product so easy to exchange or replace. I prefer to pay a little more to get the geek squad warranty

Hopefully I'll never use this "protection" but makes me "feel good" just in case.....It's all about feeling good....$120.00 to feel good is a bargain.

This is so worth it invest is the best thing with electronics

Always get geek packages. You do not have to wait for manufacturers to receive, review, approve and ship back

Best tv the my life thanks Best Buy forever Samsung 77”

They delivered the TV set it up. They were very knowledgeable and showed me how everything worked on the television and remote

listen the geek squad are top notch..give them a try they can and will help you in anyway ... answer all your questions..thanks GS

Well they don't do the 5 year plan anymore would like it back.

Well getting a insurance plan always help out in the long run it covers your cost of buying it again.

So happy I have not needed this. The Flat Screen I purchased is working well, so I have not need the use of the 5 year standard Geek squad Replacement.

Even though I yet to use this protection plan, just to have it in place is very comforting just in case I have to use it.