Customer Ratings & Reviews

Since it has been 2 years since I purchased the extended service contract I have as yet not had a need to use it. I do hope it covers any problem I might have with the television.

Protection plan completely replaced our big screen that went out inside of the 2 yr plan. Highly recommend.

Geek squad is the best, they truly know there business and it a pleasure having them protect my electronics.

The agent set up the gaming equipment and improved WiFi performance. Tested all devices before leaving the premises. Very professional and extremely knowledgeable!

Great protection for my 4K TV, give me a piece of mind. I am glad i purchased it.

The geek squad is a little pricey but they do a great job and you need the protection for your product make sure you buy the protection plan because thing break

We purchased a new TV and added the Geek Squad protection in case of future repairs. Hoping we won’t need to use the service but if we do I hope they provide the best service.

Excellent value. No fuss No muss easy replacement when needed. Highly recommended.

The Geek Squad protection offered on the TV is at a really good price for a 5 year plan. I always buy the insurance just because its way cheaper than having to buy a new TV if this one fails anytime after the return policy.

Great deal for the price. Hopefully I will never need to use the warranty. It is a great feeling to know I'll be covered if anything does happen to the TV.

When you buy a tv with this warranty, you stay in calm. Geek Squad team response very responsible and quickly.

Way more than I expected definitely worth the money-and superb performance

Great to talk to a person and their always helpful.

I really love the customer service that the geek squad offers. Sometimes it takes a little bit of time of waiting but other than that really good service.

I purchase as a gift for my daughter after her tv broke while i was visiting

It just one of those purchases you maybe don't need, but glad you have it when something goes wrong.

Never would get the extended plans before, only took one time to figure out it was worth the cost. For such a low cost you are cover for repairs or replacement. It was pain free to get our set replaced when it went.

Geek squad Plans are OK but kind of expensive and your refund will only be in Best Buy gift cards

have hopes of never needing the use of geek squad for this TV, unlike the numerous amounts of part repair and part replacement over the 6 years of my Samsung Plasma, previous TV

Best Buy will stay with you throughout the entire Plan. They will do whatever they can to make sure your product is working as good as the day you purchased it!!! I buy with every purchase I make with Best Buy!!!