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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30417 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 476 Showing 9,501-9,520 of 30,417 reviews
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all of my devices! They were friendly and nice. I wish I could have them all the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is a definite must have. Highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv broke and they replaced it immediately. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to have protection on only electricity devices so decently recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the geek sqaud protection plan. I have a 2 year old and I want to be covered if she break something I purchased from bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get an extended warranty. Sometimes stuff happens and you wish you got the warranty. Best Buy warranty has always been there for me and I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always feel more secure when Geek Squad has my back. We have used their services a number of times and I won't purchase most electronics without the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, professional, personable and very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Silver Protection Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the SIlver Protection program for my new LED TV. THe Geek Squad was terrific. They communicated appropriately inadvance, arrived timely, were professional and helpful. WIll definitely use for future purchases. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always nice to have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty though Best Buy when buying a tv. It’s covered my butt more than once! Honestly something I’d rather have and not use than my tv mess up and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price, works well in my bedroom. Only thing I disliked was that i can not downlod hulu on it…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Val

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and professional. He arrived within the time limit. Completed 3 jobs. Set me ring door bell camera, installed a chime and faster modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar the bass from the jets in top gun sound so real!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy still has the policies around. Go get you one! It will be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent answered my question

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately because of the COVID19, I have to wait for my repairs but i have never had a problem with you guys always answer my questions and fix my problems with my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't use them for my tv butbhave for my laptop over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy after trying every resource to get my laptop fixed totally forgot i had it and end up wasting time and money outside of this sadly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geak squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind knowing I got the geak squad incase my television starts acting up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Swuad service. They exceed our expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product would refer to family and friends

    I would recommend this to a friend