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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30417 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 480 Showing 9,581-9,600 of 30,417 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I have not had to use this service yet and hopefully i won't have to. I love knowing that if something goes south with my television they squad will send someone to my house to help fix the problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I did not get the opportunity to use this service. I transferred it to a different purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job and great customer service. I will definitely be back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan. I just wish all of the best buy employees knew what it was. Got different stories from different people. Had a hard time returning tv even with the warrenty. Got the run around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sale associate asked me if I would like to purchase an extended warranty and it has come in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really this item it does its job really well made supurbly for its job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service I always buy it and when needed it I I have an excellent response. I always recommend it and purchase it for the products that apply.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valued

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of transaction. Had my information ready to give. Took about 2 weeks for home delivery swap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased to protect open box TV value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection for an open box TV and have not had to use the service as the TV works great. If I use the service, I will be sure to comment back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes its hard to find products that you really like. I am so glad to have found this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is there for you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I purchased the 5 year protection! It gives me peace of mind knowing that my TV will be fixed in case anything happens to it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy great service! Always helpful to customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. This service has been a life saver many times. I buy it for all major purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advance purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Geek Squad service in advance in case near future break down of this new TV. I didn’t purchase this service package for last TV and cost lots to have TV fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy plan, it's security for your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A help with keeping me sane just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it was cheap enough if I had to replace it I wouldn't have to pay a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to know we’re safe with our tv for 5 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wise purchase. No dealing with manufacturer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this protection. I've used it to return defective products. Quick easy exchange and I get a price reduction if the price goes down. Quite a deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always so helpful and willing to take the time to really figure out whats wrong with a product ans send ya home happy. (: i get protection on every item i buy from bestbuy. I love that they offer it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned in the past that it’s better to be safe than sorry…can’t tell you how many times I have been thankful I purchased warranty.

    I would recommend this to a friend