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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30417 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 482 Showing 9,621-9,640 of 30,417 reviews
  • Rated 5 out of 5 stars

    Geek squad protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication. Very helpful resolving my issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good because if anything happens to the TV it breaks you can replace it and also it also has a good amount of time you got to wait before they return the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went thru several possibilities about the problem I was having with my Samsung TV and having sound on my TV. Was patient, professional and got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer to protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute no brainer to protect your precious investment. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad ..had one issue with open box computer all in one that I don't think was handled properly but overall good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. Thank you geek squad. Tv waa easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You’re awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy extended warranty! Its worth it for sure, thank you guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a perfect addition for your appliances. While I purchased it for two years for the TV, you can also purchase in store and cover all devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I hope I don't have to need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these 5 years of Standard Geek Squad Protection for an Insignia brand television of which I do not know and I want to be protected in case in this period of time any problem arises with my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully we haven’t had to use this yet. I do feel so much better knowing that if something goes wrong with our purchase- we will get the help we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a small price to pay for 5 years of peace. 5 years! To be able to not worry about replacing a TV for 5 years is priceless

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Always Purchase Warranty for piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase warrantys when purchasing electronics because you never know what can happen to the item you purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year geek squad protection is a must have as the big flat screen may have some issues in the fourth year or with my luck shortly after the fifth and we can't have that. I may have to extend it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always brag to people about the warranty. Best Buy geek squad I believe has the best out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend geek squad protection for any purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amen!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All hail the geek squad the best service available!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insured?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't and hope not to use it. Be nice to get a credit at the end of contract 10%??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for the unforeseen issues with the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with my Toshiba 55 inch tv. Have not had to use so so far so good. Hopefully will not need to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Peace of Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we bought our first house we upgraded the appliances. With that we also opted for the 5-Year Standard Geek Squad Protection. It was a total peace of mind!

    I would recommend this to a friend