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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30418 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 30,418 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After working for Best Buy I definitely understand the purpose of Geek Squad Protection . So it was definitely a no brainer to add it on to my tv purchase .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this added security for the new 65” Samsung TV. I hope I won’t need it, but with the cost of these large TV’s it can’t hurt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the backup in case i need it but have luckily not had to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it yet, but the price was so reasonable I couldn’t turn it down. I always have difficulty with electronics so I happily purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Protection with no hassle. BB is there for backup to those unpredictable QOS issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase warranty Best Buy has great warranty service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great service. I used them a few years ago and they were fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's worth the money on purchases such as a nintendo switch, tv, sound systems, and computers. I don't buy it on pretty easily replaceable items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought the 5 year for my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    instead of taking chances with an expensive purchase of my tv, i covered it a 5 year protection plan. now i can not stress in case some issue arises with the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4year replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this replacement plan with a Christmas gift and I’m glad I did in case something happens I have not had to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No worries if it breaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally was not going to purchase but decided to go ahead because TVs are now computers and having had to replace a bad piece of hardware unexpectedly on my PC was expensive. I liked the coverage, cost and peace of mind offered. I can't give 5 stars till I actually use which I hope won't be needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gsp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get an oled, get the gsp, as it will quell any fears of burn in. They will replace or fix your tv at no cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have the peace of mind knowing that if something happens to my new 4K TV, I could get this product replaced. I have had success with other warranties from Best Buy. The price was a little high at $189.00 but I did have a $50 Best Buy gift card that I applied towards the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very experienced stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recomended!! In case of any unexpected problem, your product will be protected!! Take a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This squad is amazing. If you have any problems they fix it. And they do it in a timely manner. They are respectful, and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD TAKES CARE OF YOU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I haven't had to use this yet, but I am confident that if I do, I will get great service like I have before in the past with Geek Squad Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect the purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully won’t need this, but what a great deal to protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents keep my equipment working properly. I try and get equipment checkups every year and sometimes more often. The agents on Ray Rd. In Ahwatukee are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are priceless...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never buy a TV without it!! Have had numerous house calls and their teams are outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv easy from the start up and got me watching all my shows! The magic remote works great!

    I would recommend this to a friend