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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30420 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 501 Showing 10,001-10,020 of 30,420 reviews
  • Rated 5 out of 5 stars

    great installer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was professional and knowledgeable. Have used the Geek Squad on several occasions and have never been disappointed.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience.

  • Rated 5 out of 5 stars

    Great protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also get the service plans because of the wear and tear on the devices. Luckily we haven’t had to use them as of yet but I’d rather be safe than sorry!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much better price one year ago

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Geek Squad protection one year ago. For a tv/dvd that cost $150 I got 5 years protection for $30. This year I bought a tv/dvd that cost $300 and got 2 years protection for $40. Wow, did the price go up! Althought I got a better price for this purchase I can not recommend this product at this years cost.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like GS warranty, worth the cost. Repairs are done well.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad saved me money!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers your butt when things go bad, worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I have not used the five year geed squad protection plan. Hopefully, I will not need to use this. Just purchased it as an insurance policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I have not used the five year geed squad protection plan. Hopefully, I will not need to use this. Just purchased it as an insurance policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remains to be seen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties are tough to review, because you typically haven't used it yet because the item is new. If they'll replace the item immediately, refund my money, or apply the difference to another TV, then it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great tv clear sounds quality as well you wont go wrong affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would Always recommend the geek protection. Most warranties at other businesses are not worth purchasing I purchase everything I can from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first T.v. messed up a week before the warranty went out. They brought me s new tv. Bigger than the one I had. So I renewed my warranty and will always this it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired 65" TV and was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 65" Sony TV wouldn't turn on. Called Best Buy. Geek Squad worked on it and fixed within an hour. No issues since. They were very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to get the geek squad warranty with tvs because if something happens, they will come out and fix it. 180 bucks is a little expensive but if you split it up over 5 years, it's really not bad. I believe it is worth it to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Geek squad protection for 2 years. All has gone well with my unit so I have not had any reason to use the service. Just Protection so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple Rating here: Don't leave home without it! Well worth the extra cost ... INSURANCE, and a great team to back it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not loose with the Geek Squad Protection, the best love. Feel Secure with Geek Squad. 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for larger investments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much else I can say about this, but purchased it for my recent TV investment to future-proof for any accidents I may experience in the foreseeable future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this before and l can honestly say Best Buy actually honors their warranties! It’s the main reason we keep coming back to this store. Thank you!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best electronics protection around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad protection has never let me down. No hassel with great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment for teen daughter who is not good with electronics. Will cover her during her college years and can get assistance if anything goes wrong. Thank you!!

    I would recommend this to a friend