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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30422 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 508 Showing 10,141-10,160 of 30,422 reviews
  • Rated 5 out of 5 stars

    Geek Squad Team is knowledgeable and deliver fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been a great help for me. They provided me with excellent support and service. They are knowledgeable, fast, and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online or in-store, this place is great in every aspect. No matter if my purchase is large or small, it has always been an absolutely pleasurable experience. Keep up the good work, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going to update all my computers and laptops today. I received a discount price for bundling with tv and install. I am glad it was offered cuz mfee just ended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We’re Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy protection plans and Geek Squad service when we make electronic purchases. Why not? If anything goes wrong, we’re covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my oled tv. The only extended warranty that will cover possible burn it! Excellent for protecting your investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service. However, speaking with them on ither issues super easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan is Legit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has never let me down if a product I bought has been damaged. I can get the same product good as new from the shelves at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has you taken care of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has never let me down if a product I bought has been damaged. I can get the same product good as new from the shelves at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m OK with this warranty protection plan long as they do what they say they going to do I have no problem with it but we’ll see if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agreed to 5-year protection with my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally, I don't buy "insurance" on large purchases, but it seemed reasonable with such a high-tech item that would cost a lot more to replace it than it cost me when I bought it on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it the buy. Never know what could happen! If you can, get it :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used geek squad care since 2013 however i hope it is worth it from what i remember.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every dollar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it! It’s worth all the money! You can’t go wrong when it breaks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty money combined no questions asked for turning anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 2 years protection for my tv. Never needed it but good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have incase needed for any reason on my electronic equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the geek squad protection on pretty much everything I buy here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is worth it! Save yourself a lot of time and headache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great affordable service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased our new smart tv, we knew we wouldn't be able to fix it if something happened. Geek squad has an excellent reputation and we didn't hesitate to purchase their protection plan! Don't regret it 1 bit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very assuring to know I have protection in the future. I always want help to resolve issues and geek a Squad is excellent in assisting customers.

    I would recommend this to a friend