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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 516 Showing 10,301-10,320 of 30,423 reviews
  • Rated 5 out of 5 stars

    Extra Protection, Extra Guarentee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet, but so glad that I purchased it as a backup protection plan for my technology/ devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Any problem with my TV they got me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them for this TV but they have fixed other things, they helped me setup, install and direct. a must have when you don't think you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great seriice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad protection plan after my warrenty ends is great. It really gives me a great peace of mind. Plus the price is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad. Service is excellent. All agents are knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for any item is is very essential you just never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use geek squad to protect all of my devices, shopping at Best Buy just makes it way easier to contact them first hand in the place you purchased you devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use geek squad to protect all of my devices, shopping at Best Buy just makes it way easier to contact them first hand in the place you purchased you devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 Yr Protectection plan just Incase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I figured I better purchase the 2 Year Protection Plan for my New TV just Incase. I know I have had issues and problems with this type of Protection Plan Before on Different TV’s and items from Best Buy but I guess it really comes down to the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Quick and easy service and handled it without question.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They help me with some software issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful if you're prone to accidents but would buy again if the product costs over 200

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down I love my geek squad protection getting this for my TV was needed because I knoe if there's a problem I can contact geek squad to find out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchase it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality electronics are worth the protection. I definitely recommend getting one whenever there is several hundred bucks spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my geek squad protection. I get it on everything I get at Best Buy besides Apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad it GREAT !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been there when I called for support or taken my computer to the Burlington, WA store, and solved my problem(s). Great service Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love being covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting the service contracts because you never know. I haven't used it yet, but I have received discounts and great benefits. I highly recommend it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible service. Got the runaround

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with the service that I paid for on my washer and dryer. I called several times letting them know that the steam kit hadn't been placed on my dryer. Instead of just sending out a tech, I had to argue for days to get refunded. Mind you I had a zero balance and purchased several large items with extra warranties, I'll never make that mistake again. They don't want to honor the extra warranties.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for 5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a 5 year warranty. Tv usually doesn't last long in my household so its nice to know i have protection for years at a low cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a repair on my phone and went to geek squad. I was very satisfied with their customer service ! Will be back again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it......... the best ........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection to have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad plans since the 1st one I purchased covered the 1st tv I bought when it had an issue.

    I would recommend this to a friend