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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 528 Showing 10,541-10,560 of 30,423 reviews
  • Rated 5 out of 5 stars

    Always a good idea to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend protection for your electronics. If something goes wrong you can always exchange your product if that's an option or money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased many computers during the pandemic due to at home schooling. It was essential we have the computers covered under warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad coverage seems like the way to go as opposed to the standard manufacturers warranty. Simply for us because they will come out for repairs or you can take it to them instead of shipping to it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting a warranty just in case some goes wrong with your item…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told the squad protection expired in Nov of 2020. They charged us for services about 2 weeks later which in reality we still had another year on our coverage. Good work except for charges still in protection .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this service just for extra precautions and security knowing that I could count on the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s never a bad idea to get this extra service. You never know when you might need it specially for tv’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't going to purchase at first but the employee told me the benefits and it wasn't expensive and worth the ease of mind. Hopefully i wont need to use it though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. Very quick and direct with answers to questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and done properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent is very knowledgeable and efficient in the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Extended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty extended is bestbuy fast fix or replaced with new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase price for not having to worry about anything. Support is only a phone call away to resolve any issues, big or small.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    installed quickly

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gs service, installed my tv perfect and still have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty cant pass it up. Do this now always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really glad i have this program. Its a much needed safety net.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just purchased GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and have yet to use it. It makes me feel comfortable the GeekSquad is there if I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the Geek Squad for multiple computer fixes. Whether it was to tune up a computer, remove viruses, fix any big or small problems with knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They've taken care of my computers and the one I bought from Best Buy. Everything works great and if at top speeds.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Dave. Thanks for sharing this with us! We're glad you've had some great experiences so far. If you have any further questions or need any help, please reach out to us!

  • Rated 5 out of 5 stars

    Haven’t used it but I bought it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never used this service before but I bought this knowing it gives me security in the event one of my kids throws another toy at a very expensive tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES SIR IT'S WISE TO GET THE PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to buy the protection for the items I buy because you never know if you going to need them to repair the items ONCE AGAIN THANK YOU BEST BUY

    I would recommend this to a friend