Customer Ratings & Reviews

I have had geek squad protection for multiple items for many years, I have used the service and have always had a positive experience.

I always get protection when buying anything, And hassle free returns or exchanges

Haven't had to use yet on this product but have used in the past and is very simple to use and works great. I always get on higher dollar electronics.

Haven't had to use yet on this product but have used in the past and is very simple to use and works great. I always get on higher dollar electronics.

Always good to get protection. Especially on all electronics. Though sometimes geek squad will give u a hard time. (At least in my stores anyway)

I’ve used their service with every purchase I’ve made. Would not make a purchase worth establishing Geek Squad protection plan.

Great customer service and excellent knowledge able agent.

Love them, always purchase with electronics l. Piece of mind.

I haven’t had to use the service, but I’m glad I have it. I recommend extended warranties for most electronic products purchased.

I was reimbursed 100% after four years of coverage.

They did a great job installing our wall mount.....

Geek squad worked great. Great service with a smile.

I was looking for a nice and simple PC monitor stand and now my office looks stylish.

I've been in IT in several countries for 25 years, Geek Squad is really not worth anything, I paid extra for it, had the tv sitting in the box, when I went to put it up the screen had a crack in it, Geek squad doesn't cover that so now its a boat anchor. Waste of time don't bother, get your teenage relative to fix it, just as talented more than likely.

I recommend purchasing Geek Squad protection. It gives you the confidence knowing you can call on them if you need help

I like that Geek squad will come to my house and try to fix my product, I don't have to bring it back to the store or send it off to be repaired. And if they can't repair it they will get me a new product

This gives me great ease of mind with my new tv, if anything happens they will send geek squad out and fix the issue right there in my living room!

I hope I dont need the service. Great insurance policy for your device.

We don't usually purchase extra warranties for our products but Best Buy has a very good reputation for making good on the warranties. Our previous experience with Best Buy warranties has been very good.

Speedy and efficient great to work with very knowledgeable.