Customer Ratings & Reviews

The geek squad protection has always been dependable for me and worth it. They try to solve the problem one way or another to please the customer.

The Geeks were great! Informative and walked us through the process. They were on time. They called our cell and were excellent communicators.

It’s better to have and not need and not having it and needing it. I have used them on some of my devices and it has saved me money too.

Geek squad has been so helpful for my husband and I. We both are not techie, and the help of the Geek squad has been wonderful. Highly recommend.

Great to work with. Explain issues well and wirk to resolve problem.

This is the best protection plan out there. It not only covers the Xbox series X but the controller as well and that's why I stuck with Best Buy.

This was my third Geek Squad purchase, and my opinion is it is good when you need it. I had a tv go out during the extended warranty period and they replaced the tv same day. For me it is worth the price.

Bought an OLED C1 so this was a no question you could never be to safe and best buy has always been a trusted service!

We always get the Geek Squad Protection on our high ticket items purchased from Best Buy. When I used them in the past, I got great Customer Service!

Important purchase for your investment - recommend for all electronics

Yes very good service and the person who took care of me was excellent in every way.

The warranty is always worth it I definitely recommend but specially with Best Buy there's some other stores I don't recommend it with but Best Buy has one of the best warranties around

I purchased a Sony 65" television at a great price and purchased the added protection plan for piece of mind in case there were any issues beyond the manufacturers warranty. This covers things like burn in issues.

Excellent service and attentuon of teh personnel in charge

Great protection for this item! And it was free w purchase!

NOthing more important than a best buy protection. YOu don't need to go through all the hazzle to contact local repair.

I have not had any reason to use this service so far

Great extended warranty/protection for the TV I purchased.

I will be glad not to have to use it but we know we will have no problems with using this plan. We have had this service before with other equipment.

If you purchase a Samsung TV the warranty is a must . Thank God for the warranty because my last 3 Samsung’s have been replaced