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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30424 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 540 Showing 10,781-10,800 of 30,424 reviews
  • Rated 5 out of 5 stars

    Geek Squad was very good and quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 5year service because the last TV I purchased had a 5 year plan and the TV last 3 years. The support I received was very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really can’t afford “not” to get this protection plan. I would never make a large dollar purchase amount without it. It’s always worked for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service With A Smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have 2 laptops serviced and Best Buy repaired them with no problem, at no cost and in a timely manner. That's what I call great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on a tv that replaced one from lightning damage, it was 3 years old and I wish I would have had the protection on the previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    99.00 for 5 years of protection was a good value for me. The selling point was when i was told due to the TV being 55" they would come to the house rather than me having to bring the TV in to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent needed to use it but it is nice to have just incase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection you can trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it's important to get a protection on any TV over a 1,000 dollars just play it safe. Geek squad service is quick to help with any that happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squadis wonderful group. ☆☆☆☆☆☆☆☆☆☆☆

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind and excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service for peace of mind...and very convenient and easy to make a claim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have. Get it. Assurance if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best. Buy changed their protection for the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY WHEN I WILL USE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVEN'T USED IT YET BUT SINCE NOW I COULD BELIEVE ITS GOING TO BE GOOD SERVICE AND GREAT PLAN JUST IN CASE IN EMERGENCY WITH ANY DEVICE YOU MIGHT HAVE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy extended warranties on almost all my big ticket Best Buy purchases. I do not know that I have experienced a better program anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is very interesting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Tv is very good whit all service and app, so enjoy every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much appreciated help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there to help! Very knowledgeable and professional!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr Williams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my TV it's working well if I ever get another one it would be just like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have. really needed. When appliance fails, insurance will help you get anothere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted this for protection just in case something happens. Gives me a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    do not expect to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of those purchases you make hoping you never need it. And with the quality of Samsung, I do not expect to. But it is pretty cheap insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My warranty information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never go without a warranty and this is a good one

    I would recommend this to a friend