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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30447 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 549 Showing 10,961-10,980 of 30,447 reviews
  • Rated 5 out of 5 stars

    Geek Squad repaired my surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad never fails. They always have a solution for any products. My experience with themalways makes me a returning customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy Geek Squad Protection and Service. They are always professional and provide exceptional customer service and support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy Geek Squad Protection and Service. They are always professional and provide exceptional customer service and support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter's tv! We haven't had any damages or need to use the protection but always nice to have especially with children!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price. Only issue is a few times I’ve turned the tv on and the volume doesn’t work. I have to shut down tv and wait a little while for it to work again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank God we purchased this plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already used one warranty on the TV when we had a storm and the TV quit working. I’m so happy I had bought the warranty. It’s saved me $1200.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing product

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product. I use it almost every day and i am highly satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it once but it was worth its weight in gold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy geek squad for everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s a large lack of pride in the way companies develop technology these days. I buy geek squad with everything to ensure I have options in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year GSP plan is a nice plan to gave for any repairs that might be needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel relieved to have this awesome protection plan. Best Buy stands behind its products with no hassle. I am relieved I have not had any problems so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can be a good option depending on situation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides coverage for a lot of different issues and will upgrade to the current year model if you have issues. I don't believe it covers physical damage(drops, hits, cosmetic/water damage), so if that's what you're worried about you might just want to buy something you can afford to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting insurance for everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just purchased the protection with new purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to utilize Geek Squad for my recent purchase. But I've used it in the past and they are knowledgeable, efficient and great customer services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service that is offered with this is definitely worth the money I am comforted knowing that if any thing happens to my tv I will be taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it !...... ....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service package offers you worry free warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To win the gift card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente televisor 10/10 ya denme mi gift card bro

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect your Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best you can get for the best in items, protect you're Products, you'll never know ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv lifeline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is better then others in my opinion can't go wrong with the coverage they offer a little pricy sometimes but worth it in the end

    I would recommend this to a friend