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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30290 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 30,290 reviews
  • Rated 4 out of 5 stars

    Best way to install. Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted and looks great. Haven't had any problems 4 years later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best protection plans for the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes in handy when you buy a TV. I was watching it one moment the next it stopped working. BB exchanged my TV broght it out to me and took the old one off my hands

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased product that needed fixing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I have issues with any of my devices to do a warranty on them they always have it taken care of in a timely manor. Will continue to utilize this option with my future purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s warranty is great really take care of the customer and give great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had the necessity to use the coverage for any of the devices bought with the Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They try their best to make you happy. They are very aware and very attentive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for the price ok tv a few things i dont like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i gave this product 4 stars because 1 if you have mutiple tvs you need seaprate remotes 2. it takes a while to boot up 3 there is a custom app that if you dont sign up for you cant use the tv 4 i was expectimg better from poineer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I haven’t used it yet, but I’m soon gonna fix tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed this for my tv, hung it on the wrong mount and it started glitching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent assistance from the first call to replace the previous equipment, very fast process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was quite reasonable for this. Being a Samsung TV, life expectancy and lack of trouble is to be expected. My Mom had one for 20 years with no trouble. I probably won't need the service, but if I do, I know Best Buy will take care of the issue for the next 5 years. I feel safe with this, but hope to never need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price and peace of mind for the protection of my items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warranty here at Best Buy. Things today have so many options and things they can do, you need to be covered when something goes wrong. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a LG G4 oled and theres no way im paying this price wirhout the protection olan! Now my family has peace of mind that if anything happens, best buy will help us out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me fix my PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable helpful people who are apart of this services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ......... ... .................... ......... .....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Vibrant colors. Beyond my expectation. Delivery service is really excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hope I don’t have to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewing a product protection plan. I hope I don’t have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad i got the protection i needed just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satidfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers everything. When something stops working you give it to the geek squad and they hand you a gift card for the purchase amount. Easy as pie.

    I would recommend this to a friend