Customer Ratings & Reviews

They are so helpful. They can fix anything. Love the geeksquad.

Geek squad is amazing and Best Buy has treated me so well through the whole buying process. Even having to return a couple defective TVs. I wouldn't hesitate to buy this because of the white glove service. Even with other options like SquareTrade available.

Best warranty for an oled tv period full stop Best buy geek squad warranty is the only warranty that explicitly states it covers burn in nuff said...

The agents help me to replace my tv when the screen went black. I had a new on the same day

Great customer service! I always appreciate them and the work they do.

It’s very assuring knowing that if anything happens with my purchases I have a team of courteous professionals that very knowledgeable about the products standing behind me.

Very good value. For less than $5 a month, I have Geek Squad service protection. Piece of mind

I usually get the geek squad protection whenever I buy anything. I made a mistake one time and didn’t get it and lo and behold. I needed it and I will never purchase anything with a big dollar value without the geek squad protection ever again.

I bought the 5 year protection plan for my 2018 OLED TV purchase. That TV ended up with failures covered by the Geek Squad protection, and so Geek Squad replaced my TV with a latest model year version. I had paid the early adopter tax for the 2018 TV, and the protection of Geek Squad helped by basically getting me a new TV with next to no hassle on my end, and the value of the protection meant getting another 5 year protection for this new TV. Hopefully no issues with it, but if something does happen with the TV I'm satisfied that I'll be covered if something does happen. They came and installed it quickly and set it up for me. They also took great care to mind the space, so there was no issue with having them in the house. Not sure when I'd make such a purchase, if/when I ever buy large stuff that has a reasonable chance of failure, I'm getting Geek Squad protection again.

Just gotta love geek squad there are amazing and customer service is great as well

Haven't need this so far but I get it just incase my games have issues.

I absolutely love the Geek Squad Protection service from Best Buy. I never hesitate to purchase it, especially for my television, as it provides me with peace of mind. Just a few months before the expiration date, my TV started showing signs of going bad, and to my surprise, Geek Squad refunded the entire cost of my TV. I had experienced an ongoing issue with it, which I had previously discussed with them, but it only worsened in the last couple of months until the screen completely stopped working. This time around, I opted for a Samsung TV, and it has been a much better experience. The support team was understanding and promptly emailed me a gift card as store credit. I highly recommend Geek Squad Protection for anyone looking to safeguard their valuable electronics.

Whenever I buy a tv I always make sure I get the 5 yr warranty. It always comes in handy

As always, easy, fast and reliable. Best investment, you never know what could go wrong with your electronics, and this makes so that you never have to worry.

Great value for just straight tv watching. Closed caption is big enough to easily to read. Picture quality is good.

I love all my products worked very good my sound bar both tvs work just excellent

Peace of mind for my purchase. Having the reassurance that your purchase has protection

Thorough, knowledgeable and just good guys. Highly recommend this service. Worth every penny.

Protection plan for 5 years find it great option, you never know what could happen. Used it before in other articles and they act fast.

never had a 4k tv ever but this was an amazing purchase