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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30292 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 30,292 reviews
  • Rated 5 out of 5 stars

    Warranties Make It affordable for all T v's And ap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a 2 year warranty on that TV it was $20. What a buy at the time where inflation is terrible and everyone is having A hard time.. I think Best Buy for keeping the warranty price down low and affordable, thank you. Guys,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv as a result oh my geek squad protection on my LG tv. I have bought the protection in the past and they stand by the agreement 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shout out to your Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associates connected every attachment necessary for full TV viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service they help you and explain very well what your device has

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad Protection Amazing customer service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, the Geek Squad protection is very customer-friendly and hassle-free to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protects Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality service. Always available when I had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't have service yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing, I was hoping I can get to use Geek Squad in the near future. thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and really nice will definitely add it to more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra security , highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have t had to use this product but I have peace of mind knowing that if a lightning strike effected my tv it would be covered .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is there when you need them the most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Geek Squad expert service for one of my products that i cant remember. I have not needed to use them as im pretty technologically savvy myself and can do most things by myself. I downloaded their phone protection app for my cell phone and i use that quite often to clean my phone, scan for any issues, and backup all of my phone data. The app is great by itself and easy to use. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on bestbuys protection plan to take care of my devices. Ive used it a few times on other products and man, that small fee is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This agent mounted my TV and connected perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to get this on more expensive items, look a TV, but not sure it is as essential for under $100 items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Techs were efficient and polite. Helped me with any questions I had while they were replacing the TV on the wall would recommend this service highly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why by one year when you can get five year for a good price I really like this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They offer protection on almost every product and get things done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance, Ease the Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase the Best Buy warranties for appliances or large electronics. Worth every penny. I’ve used the warranties before and it’s been a smooth process. Couldn’t fix item so they gave me store credit for the original amount of the tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the service yet, and only felt I needed it due to the nature of OLED screens. Hopefully if the time comes I need to use it, there won’t be any additional problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earth's Mightiest Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is like my Victoria's Secret! I shop there frequently and buy all my electronics there! A huge part of why is the protection plans, I cannot recommend them highly enough! I have been buying the Best Buy Geek Squad Protection plans on virtually all of my electronics for more than 10 years and have never been disappointed by the exceptional service. Not once! Ever! This is absolutely the best warranty service in the retail industry! It's in a class of it's own, there is nothing else like it. And I tend to be a hard customer to please!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money I spent on the warranty!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 5 year warranty & glad I did. My tv lost its picture & I took it in & they sent if off. The one bad thing is the Greek Squad doesnt have tv repair in the story. They used to have it inside the store. I took it in at 4:00pm & didnt know you had to make an appt. The salesman sd i had to make an appt. So I took the earliest one 7:30pm. So i asked when would it be ready? He said about 3 weeks. I said you could travel to the moon & back in that time. So I took my tv & brought it back at 7:30pm. The made took all of 5 mins filling out the paperwork. So I ask him when will it be back & he said in about 3 to 8 weeks. I said oh my gosh that is to Mars & back! But I got an email in about 5 days that they couldnt repair so I got My Full Purchase price back! So I bought another one like it.

    I would recommend this to a friend