Customer Ratings & Reviews

The Tv great sinks with everything easy to set no issues with connecting to internet a lot different options to connect with everything like ipad , iPhone etc.

Very good havnt try it yet but will soon but i got to get another tv first

Excellent coverage and extremely easy claims process.

Geek squad is there when you need them and hopefully we will never have a problem

Mounted my TV through heavy brick above my fireplace. Did a great job. No mess very happy would definitely recommend.

For all my tvs over 40 inches, I always invest in a warranty. So far the warranty has been a life saver. I love the fact that Geek squad will repair tv 40 inches and over in home. They will 1st troubleshoot with you. If problem still persist. They will order parts to your home. They will come and work on tv at home. If they can't fix tv, they will offer you another tv. If tv is not available, they will upgrade you to next available one.

This is a great added service for non technical people like me! I don't have to worry about messing it up as if I did, they would be able to fix it with ease and promptness.

Hope I never have to use it, but this is a great and affordable option for accident protection.

Purchased 5 year warranty for an open box TCL TV R646. They were professional and helpful when advising on the 5 year warranty. I have no issues with tv so far but good to know I have that extra warranty/coverage in case anything happens.

Representative was courteous and thorough and very knowledgeable.

Very happy to have support and coverage for a new purchase

I always recommend the Best Buy warranty - it saved us a ton of money

I got burned (pun intended) with my Sony A1E OLED with a couple burn ins in just owning it for 2 and a half years and didn’t have coverage. Upgraded to the LG GX OLED for my new XBOX Series X console and couldn’t be happier. I now have peace of mind knowing Geek Squad will protect from burn ins. I have used Geek Squad in the past for a product and the service is the best. No haggle or hassle. If you purchase a OLED tv I would highly recommend purchasing from Best Buy along with the geek squad protection. I purchased the 5 year plan. The cost was fair.

I haven’t needed to use the geek squad on this purchase yet. But the geek squad rocks they respond quickly and take care of your problems.

Everyone I spoke to was fantastic very polite very knowledgeable just the whole customer service they work great

I have not used it, but im glad I have it. I purchased it in case it is needed.

Highly recommended, it is outstanding for the price point

One of the best things I love about Best buy is their protection plan. They are great

Love the service privided at my local store. They always help assist with my needs!

Always nice to have extra protection on big purchases