Customer Ratings & Reviews

The Squad really went out their way to make sure I was able to use my GS Warranty to the fullest.. They made sure I was able to purchase a replacement TV after my original wouldn't stay powered on.. They gave me great suggestions on different TV's to purchase with the amount I was given on my store credit..

I recently purchased this product, and it has exceeded all my expectations! The quality is outstanding, and every feature works as advertised. A lot of thought and effort went into its design and functionality.

Honestly, the Geek Squad protection is very customer-friendly and hassle-free to use.

They helped me out with my TV. They helped me look for a TV that was better.

I had a 4.75 year old TV that died, it was not repairable but had a5 year service plan... Contacted BB Geek Squad, once determined status they put me in touch with a different team, in about 15 minutes they settled for the total cost of the broken TV (less service plan cost). I used that money too heavily discount the replacement TV. Very happy with the whole experience.

Nothing, I was hoping I can get to use Geek Squad in the near future. thank you!

Best protection to get for replaceable products especially after rough usage

Glad to know my TV is protected by Geek Squad. My TV is protected for 5 years for a convenient price. Last TV was destroyed during moving not taking the same chances again.

A week prior to getting the protection i was offered it at the time of purchase and i got an extremely cheap open box 4k sony tv and the price of it brand new was $2500, the open box item i was buying was $700 and at the time our purchase they wanted to charge me the protection of a $2500 tv which came out to $550 for 5 years protection, so i went in a week later and a young man helped me get it figured out and I got the protection for the price that I had actually paid for and I was very very satisfied!!!!

The Tv great sinks with everything easy to set no issues with connecting to internet a lot different options to connect with everything like ipad , iPhone etc.

Hoping this gives protection if we need it for Tv.

This is the most affordable warranty service that I have ever purchased

Had trouble with our first new tv purchase, geek squad was able to identify the cause and replaced the tv with a new tv. Thank you!

Geek Squad 2-year plan is a lifesaver! Quick laptop fix, professional techs, and peace of mind with coverage. Worth every penny for my devices!

This 55-inch TV offers great picture and sound quality at an affordable price. The setup was easy, and I’m thoroughly enjoying it.

Easy to add on when picking up my soundbar. This was an open box good purchase so went with the warranty just in case.

good service i had a old tv break on me and they were able to help me. i always recommend to get protection when ever you a tv

Easy to work with. Exceeded my expectations. I will never buy anything over $500 without purchasing the protection plan again.

Great service. I will always add this service. Products just aren't what they use to be

The TV was incredibly easy to setup. I have an existing Alexa Fire TV and once connected to my WiFi network, it was simple to clone the apps and settings from the other TV. That is an awesome feature. The only issue I have with the TV so far is that the colors don't seem as vibrant or accurate as I was hoping they would be. For instance, I watched the U of Oregon vs Oregon State football game. The Oregon uniforms were a bright green and the OSU uniforms were orange. The orange looked red and no matter how much I attempted to adjust the color, I couldn't find any way to get it right. Other than that it seems like a decent TV, especially for the Black Friday price.