Customer Ratings & Reviews

TV developed fine horizontal lines couple months ago, picture sometimes delayed coming up on my 50” TV. Called Geek Squad and the next day servicemen were here, parts ordered and they were back a week later. Upon their inspection they called for the TV to be replace, they delivered the replacement & took away the damaged one. The only cost to us was a new protection plan (5yr) and being patient a couple weeks

Cheap yet reliable very easy for a customer to want to buy.

Excellent product and price. My grandson was happy with it.

So glad I subscribed to this service, very helpful

Sounds like I'm an add but after I started getting these warranties I realized how amazing they really were. If something doesn't charge right they fix it/trade it in for a newer item, if you drop it they fix it/get you a new and or better one, even if you plug it into the wrong power brick and fry the device like I did to my old 3ds they'll let you trade it in for the new 3ds. No matter if it's a 50$ alexa that gets knocked off the table by your cat or a 1500$ tv that jumps off the wall they'll help and get you back up and running.

I think it's important to get the protection plan. The first time I used it was for my dyson cordless vacuum. I got a completely new one because it could not be fixed in the store. But of course for the new one you would have to purchase a new protection plan. I've also purchased it for a TV but since it was my son who threw something at the TV (accidentally) and the screen looked chatterd it definitely was not covered. All I could get back was the protection plan money because it was still under the year I purchased it on.

Thank you for never giving up! I cannot put into words how grateful I am for your kindness and good heart. Thank you for being who you are! Your presence has made my life more beautiful.

This is the perfect item to have. It is protection for my items purchased.

This TV was exactly what I was looking for and for an amazing price. The picture and sound quality are both amazing and I am a fan of the Home Screen interface. The Samsung channels built in are great it seems they combine the channels from various free streaming TV platforms. This was a great buy and highly recommend.

5 week days to wait first tim then needed parts tell that after 3 days then another 5 days for a tv when the troubles is over for this tv i wont buy nothing from best buy maybe 30 miles away is too much for a store and geek squad leaves a lot to be desired i bougt the same tv thru amazon i should of kept it

Pice of Mind having this protection is a comfort, and all is that!

Great quality, easy to set up, it offered me a lot of to choose from, from free programs to those I have to pay for

Amazing tv and picture!!! Bright for a oled. I’ve had a mini led from Samsung and this is still superior to even mini led. My ps5 games look amazing. Even regular cable tv the details are just amazing. I have a bright living room and this still works great. Love it!!!

I think it's a very good option I'll buy the guarantee since it covers any damage and you're calm and you won't lose your investment I recommend them

My purchase was an AMAZING one i really have had great help from anyone ive spoken with. I would tell anyone that needs to get a gtrat purchase to go to best buy the customer service is AWESOME and the service is great. Thank you all for your help

I always purchase the Geek Squad protection for peace of mind!

Bought this for my second TV I bought from Best Buy just for a peace of mind at a great cost. I believe in Best Buy and I know they'll honor my warranty when I need it the most!

Order came in on time. A good price. Good people to work with.

everything was excellent, the employees so profesional

Purchased warranty protection for tv, just in case. Luckily I haven't had to use it. Staff was very helpful with all my questions.