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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 30,789 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment and easy to use. I have had it in the past and gives a good feeling of being protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the fact, geek squad will come out if necessary, opposed to me having to lug the merchandise back to the store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 year protection plan came in handy once my tv stopped working almost 2 years to the purchase date. Geek Squad mailed it out to be diagnosed and within 2 days I received an email that my device would be replaced. I went in and was given a gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Def Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unsure about if Geek Squad coverage was worth it but i've been very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up for Geek Squad from Maryland!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate Geek Squad, their culture, and commitment to the customer. I rarely need them but when I do, they make it easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad fixed my iPhone faster and better than the Apple Store and it cost me less Thank you Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Understanding your new Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted and installed by two of the most intelligent agents they could have sent my way. I felt very comfortable having them to work in my home. The patient they had explaining the ups and downs of have to maneuver through the channels was a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty is the bomb. It can cover up to 5 years, then replace it effortlessly if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Told me everything I needed to know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Told me everything I needed to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a wonderful product to have and I’m glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this if you can, definitely worth the extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the money. all electronics are made NOT TO LAST these days. usually about 3-4 yrs. so these warranties are excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously I was against extended warranties however I had an issue with another TV I purchased several years ago and of course it happened 2 months after the manufacture warranty was not valid. It wont up costing me over $250 to repair and I had to wait a month. Geek Squad protection is worth it bc you never know when you might need it!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never EVER disappointed. I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy! A total peace of mind...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection gives piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but it gives me piece of mind just in case something happens to my television set after the manufacturer warranty expires. The nice thing about Best Buy protection plans is that Best Buy will come to your house to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek-squad rocks and best buy treats u with high priority when u have an issue no hassle service and they are so knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the Geek Squad warranty. Manufacture warranties don't last long and you gotta ship them out. Totally regretted not getting it for my monitor, but got it for most other items. Have used it and they make it easy for a Repair/Replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's customer service has always been tops when I've ever had issues with any products purchased with the available extra warranties, plus the manufacturers warranty. It's Best to Buy the extra protection, from Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had time to use it yet but talking to my sister and my brother I heard that this plan really helps protect your item and it keeps it from anything from having to a long as you got this warranty it really goes above and beyond his name and what it can do

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy pretty much all of my electronics at Best Buy just to make sure I have geek squad protection. Easy help or replacement of items.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.