Customer Ratings & Reviews

I have always had good luck with my warranties for the Geek Squad. I buy all of my electronic and applied from Best Buy because of the Geek Squad!

Money well spent. Even the best equipment can break down. Enter the Geek Squad.

I've never been let down by geek squad and any issues have been quick resolved and settled.

Anything to do with geek squad is awesome we have had to use service just a few times but when we have they have gone above and beyond! Highly recommend!

I always buy the Geek squad service with the hopes i never have to use it.

I have always bought the extended warranty on purchases made at Best Buy, it has been a piece of mind anytime I’ve needed to use the warranty service .It’s always been a positive experience and well worth the money.

I like the five year warranty my TV went bad and they're going to exchange it with no problems

I think everyone should get this protection from the Geek Squad. They are very good and attentive to your needs. They absolutely know what they are doing and do their job well!! I am glad I got that extra protection because after 6 months my television started going and they were right there to help. Thank you Geek Squad..

I hope to never use it on my resent purchase, but I did use it once on my 72" tv a few years ago and it paid off. They couldn't fix the tv so they replaced it with a brand new one. So worth getting the protection for a few hundreds than losing thousands of $.

Best purchase I have ever made! Three years after buying a new TV, it broke and could not be fixed. I was able to get a brand new, and bigger TV for free! I, of course, renewed my 5 yr plan, though I hope the new TV lasts me a lobg time!

EXCELLENT EXCHANGE SERVICE BY LOU IN FLORIDA NICE CHAT

I bought this for an open box TV, but I have returned the TV and never used this.

Love the Geek Squad, A+ help! They are always available if you need them!

Best Buy always takes care of me and with this plan I have no worries that my item is protected. I can sleep knowing I’m good especially being an Army family moving the time things happen but best but has the best plans to cover you for sure.

Mounting was already in place. This is a replacement television and a birthday present for my grandson.

Would never purchase a $2000 TV without a 5-year warranty. I've used it multiple times on previous products getting them fixed, never on my dime, and have gotten ALL my investment back on 2 different TV's over the past 20 years. Well worth it.

Well worth the price and was very easy to use for warranty replacement. Great customer service

Its pretty much mandatory to get a warranty on a controller, better to have the warranty and not need it than to need one and not have it.

It’s good knowing that if anything ever happens Geek squad has you covered.

The Geek Squad has always been very helpful with any and all my purchases and any issue that I have had. I definitely recommend them.