Customer Ratings & Reviews

Took care of me when the unit went wrong!!!! Got it all taken care of!!!!

Do not buy a TV without it. It is cheaper to buy the 5-year extended warranty. At -least if it goes out, and if it cannot repair, they will replace it with a new one.

Peace of mind for my Oled TV just in case it ever gets burn in or malfunctions

I love for the simple fact every item that I purchase automatically comes with a protection plan with geek squad. I have so many different types of electronics from Best buy which makes it totally worth it to purchase the insurance plan. I also have three other TVs plus two on the way now. I've had some of these electronics for a while and some of them are new. But anytime there's an issue with one of them. I have my protection plan to fall back on.

Toshiba at the very least is a satisfactory electronics company but it doesn’t have the excellent record of Samsung or LG Electronics. So…to protect myself I got the Geek Squad warranty.

Happy to have this peace of mind protection after my wife accidentally (actually though, i saw it happen </3 lol ) broke my last 65 LG GX.

I was on the phone an agent hung up on me I was trying to resolve the fact that out of the three TVs I had with Best Buy once they fixed and resolved one of the TV issues, this led to cancellation of the other two TV warranties abruptly. I had a technician working on the other TV and the Geek Squad technician cannot process the final items because they canceled the warranty abruptly. I have telephoned in to customer service on three separate occasions to ask for this to be resolved. They have told me they have fixed it, but when the technician goes into the system on his hand, he keeps saying that it is canceled. The agent I spoke with today said he sees I calling 6 times for this matter. My problem was supposedly escalated to 2 supervisors and CARE Support which seems not existent. I have requested CARE SUPPORT phone number or email or contact information and Customer Service says they cannot share because there is no information to them. That CARE SUPPORT is internal communications only. I asked for an email of the calls in and tangible evidence as a customer that I have been run into circle after circle being told they will correct this, or they will escalate this and then nothing happens. No call back to you as a customer that we are resolving, it is being resolved, or when they say you must wait 48hrs for the resolve, no confirmation call or email that they have resolved your issue you'ved call in for 6 times about. Terrible Customer Service Process.

Once again!!IF U DONT GET A WARRANTY UR FOOLISH!!Right before my WARRANTY WAS ABOUT TO END AND BOOM!!!MY TV WAS GONE!!BUT WAS IT???NO TF IT WASNT!!GOTTA LOVE IT!!No one WELL I DONT HAVE MONEY FOR TV’s LAYING AROUND!!WARRANT QUENN!!!

love it so much just had to buy 1 more for my Bedroom good deal 55 in fire tv now i got 2 thank u Best buy good picture ans good sound thank u Bestbuy

I got this 50 inch sansung TV. The picture is clear and clean. The connect with the TV is fast and the remote is very easy to understand. Whats also nice is this is a smart TV with all the applications on there already so you can watch whatever movies you want at any time! This is such a nice TV for the price. I would NOT pass up this deal.

Best Buy offers the best warranty in the entire business. I won't buy my expensive OLED TVs anywhere else. With Best Buy's Geek Squad 5 year warranty, you can completely enjoy your TV worry free, even when it comes to the dreaded burn-in that could happen. For that, I don't shop anywhere else. And did I mention they are hassle free? I had a major issue resolved within just a couple days. Worth every penny! Picture shows my brand new C2 looking flawless after my CX's screen that was covered by Best Buy got burn-in.

The picture on this tv is really great and all the functions are nice to have! Plus it fits my wall perfect!

GeekSquad protection is 100% worth the buy, even as a single man with no kids, accidents happen & it’s always better to have that protection & pay upfront then have to pay later

The Geek squad has been great. They worked on my tv and ordered parts. When they learned that the parts were no longer available, they took down my old tv and put up my new one. They were always prompt, courteous and hard workers. They deserve a raise!

I think it is a great television. I purchased it because I loved the name pioneer. I grew up with pioneer. The price was wonderful and affordable. It was easy to set up. It’s great easy to operate, clear screen, a great sound. Beautiful technology. Thank you pioneer for sticking with the consumer. The name got my purchase. I would like to see more from the older reliable names. Love it!!!

Excelent service and attetion and profesionalismo.

Price of mind was the reason for adding this on. Who know what’s going to happen within 5 years

Brought the S95B. This is beyond the best protection/insurance you can get for any device that you love and want to have around for year. Also if theres an issue with repair or replacement your product purchase value is always remembered & honored

The agents were very professional, clean, quick, and courteous. Although the use of the tv remote and application connections are simple to me, they took the time to explain it. I would definitely recommend their services and would use them again in the future should I need their assistance.

All my Insignia TVs came from Best Buy because they sale top quality stuff