Customer Ratings & Reviews

Do it, you won’t regret it. Definitely has saved me monies and customer service is great.

Its a warranty i dont think they need a review on a warranty

I love my tv with all my Roku apps already on there.

I've purchased a laptop and a few TV's from Best Buy and always got the Geek Squad protection. The few times I've had to use it they were always very helpful and professional. No complaints!

Piece of mind, worth the money. Just wish it covered everything

5 Year Great Price, you always feel that you have no worries for five years.

Hopefully won't have to use it, but I'm happy I covered the purchase.

Great plan and they cover the services that they state provide

Excellent protection plan. I usually don't purchase extra protection plans. Since this purchase was an open box, I was mainly concerned with the remote having many sctatches on the solar charging panel of the remote. A new remote cost more than the protection plan. I am very pleased with Geek Squad coverage.

Good protection plan to have for all electronic devices

I like having the insurance protection on my devices to ensure quick, easy repairs or replacement if needed

Insurance for my equipment, Best Buy is excellent.

I love them! They have been able to help me several times with different things and saved me lots of frustration and time. Worth every penny!

Geeeeeek squaaaad did not use but could be useful for most people

I researched for MONTHS and purchased the Samsung 65" Class Q90T Series QLED 4K UHD Smart Tizen TV, Model: QN65Q90TAFXZA and I wanted the extended warranty for peace of mind on my investment. Best Buy has the Best Extended Warranties of ALL the retailers and I highly recommend them with your very expensive purchases. I service & repair TV's for a living and I know 1st hand how these things fail and it sure is nice when you have an extended warranty on your expensive investment. Especially if you have an LED Backlight failure. It is not cheap however I highly recommend it over an expensive out-of-warranty service cost. I do NOT want to have to service or repair my own brand-new $2k Q-LED TV should it fail within 5 years! On my other cheaper bedroom sets I did not purchase a warranty. But I highly recommend them on your higher-end more expensive purchases!

This protection is great for 2 years will recommend this to any of my friends

So far we haven't had to use this, but we have in the past for products and have always been happy.

We were disappointed with our TV purchase as it gave us problems from day 1 however after speaking with Geek Squad, they sent a technician to diagnose the problem and scheduled a, immediate replacement which we are now enjoying. They were very easy to deal with and the 2 gentlemen who delivered our TV were very professional and their communication with us regarding arrival time was excellent as we were able to ensure we were there to receive the delivery. all in all, they were fantastic to deal with from the 1st call,

Love Best Buy’s extended warranty program. Always worth the purchase

Adding this protection plan was simple, easy to understand, and well integrated into our TV purchase. Best Buy employees explained it thoroughly, how it works, where to go to file claims, etc.