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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30832 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 639 Showing 12,761-12,780 of 30,832 reviews
  • Rated 5 out of 5 stars

    Good guys.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the Geek Squad for years. They are always helpful and can quickly correct almost anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ins.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, buy your cell phones through bestbuy, then always get this insurance for your phones. Trust me, it's worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great. I also like the Total Rewards and receiving discounts on items and services. Geeks are always professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr, warranty samaung 55" flatscreen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pricing on a 5 year warranty not bad at all and will cover everything to be repaired or whatever you need , highly recommend getting one just fofr general good practice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got with new tv purchase on sale so got deal on geek squad warranty. Have not yet to have to use it and hopefully do not have to but gives peace of mind it is therw if and when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't buy anything without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing you can buy when you make purchases at best buy. They always fix or replace the item with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out to my home, on time, and assessed my tv. Quickly replaced my television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 2 years of my life feeling safe and worry free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but great to know it is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geak squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geak squad performance is amazing and I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geekafied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks are great they definitely know their stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came out to my home as scheduled and fixed my TV. They were knowledgeable and professional. A great warranty to have and I recommend them 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plans.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just knowing I have a protection plan is a great rest peace of mind. If anything happens can get help fixing the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yr protection plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the geek swat squad protection plan two times before and they always fixed it fast I had it back working like new in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty people, never had a problem with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know that my device is covered and my expenses will not go up over the next 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for protecting certain electronics. They're great to work with and they do their jobs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used the support to set my tv up because I knew how myself. I’ve used it in the past though and they were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cripeled Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rescued our laptop from some software contaimination. It was a relief to turn it over to them and get it back in two days, healthy as can be. Works great now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty. I've had to use it and best buy honors their warranty.

    I would recommend this to a friend