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Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 854 Showing 17,061-17,080 of 30,848 reviews
  • Rated 2 out of 5 stars

    Wasn't super happy with my experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a plan for my last 50" TV. had issues after year one and geek squad came out and replaced the main board. year two it started giving me the same issue and was told it couldn't be repaired. Instead of giving me a comparable TV, they gave me the money back I paid for the TV. That would typically be good but I got this TV at a huge discount so I could not possibly replace it with anything comparable. I would have rather had my TV repaired or given something similar. When I purchased the plan I asked if the plan would get me something similar if it ever came to it and was told it would. I specifically asked because of the low price. Instead I had to add $500 of my own money to get something similar. Geek Squad should really provide more options when fulfilling their plans.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is so knowledgeable and helpful the are great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I have ever bought had issues with my last tv replaced it with ease and no issues very professional.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are always looking out for you to make sure that things are still going good with what ever it is that you have bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for some peace of mind with my electronics. always good to know that geek squad has my back

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy the protection plan for every purchase and use it if we need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad they was on time and accurate. Thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind. The geek squad are always very knowledgeable. And I have always received great service from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must purchase for every electronic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much security provided by buying this warranty. Spend a few extra dollars for the added protection. You won't regret it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to overall. I especially like the ease of using android tv and controlling with my assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready for whatever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always pay to be prepared, anything can happen and I'm ready for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great price for extended warranty after manufacturer's warranty has expired.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth purchasing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what can happen so a warranty is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart move to invest in this insurance. We always buy geek squad insurance for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to be covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to be covered in case of any accident the best you can do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the plan protetion that recomernd is nice and futional y add to all my applicente

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protectoin plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the gel squad protection. Great customer service when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! If you want piece of mind then I would suggest this protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased geek squad extended warranty for 5 years. Hoping that I will never have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will help prevent unnecessary intrusion into the laptop and prevent viruses as well.

    I would recommend this to a friend