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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30850 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 938 Showing 18,741-18,760 of 30,850 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go with the 5 year vs the 2 year plan because it was only $20 difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I go to Best Buy the agents take care with me and I get good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always helpful and ready to help with any questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are protected on our TV purchase and the knowledge we are under a good plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the warranty with all my electronics. It's better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service no visible cables and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Don't Know What This Covers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't remember why I bought this coverage but I am satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always purchase the extra protection for added peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using Geek squad for long time and happy with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I value my purchases, and I like the peace of mind that they are being protected under the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost didn’t buy this coverage but I’m glad I did. They were able to handle my issue without hesitation!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Topper quality, always there for me. Very good tech service and warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I'm protected by the 2 year warranty, gives me total peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a relief to have guarantee for at least five years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to protect the large things!! Having Geek on any item is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called after a week & they took care of my problem with efficiency and in a friendly manner. Was a must purchase!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection for expensive products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad in house is always patient and good

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping I don't need the protection, but it's a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again these warranties are a must to have when you buy items from Best buys

    I would recommend this to a friend