Customer Ratings & Reviews

Just used my geek squad protection plan on my OLED LG TV. I had burn in on the screen because I purchased the extended warranty geek squad replaced the OLED Screen. I am so glad I bought the extended warranty otherwise I would be purchasing another tv.

This product is quite resistant, the TV can be placed in various positions, it also comes with a large number of accessories to adapt it to different brands of TVs

I love it so much. Such a great deal. Awesome investment.

Omg where do I start i love my Pioneer tv I can play my ps5 and graphics are amazing I love how my movies is 4k I just love it

Very helpful and knowledgeable about the concerns I had.

For the price, this purchase is a great piece of mind.

I purchased this unit to replace an older plasma that did not have a full tunner. This unit has a very good tuner with many built in apps. Sound is fair a sound bar would help.

Thankfully we had a protection plan, as our less than five year old television failed. We were able to upgrade to a new TV at no cost. Best Buy provided excellent advice and service.

Tv went out and geek squad came out the diagnosis the tv. They ordered the part and was back out to fix the tv the Saturday after thanksgiving. Tech Frank did an amazing job

I liked the 50 inch display and audio quality. Got this one for $419 which wasn’t a good deal for Blackfriday. Kept looking and found similar Samsung 4K UHD with HDR 58 inch for $449 which was a great deal for Cyber Monday. I didn’t find much difference between 6 series and 7 series. So replaced this one with 58 inch 6 series which was a really great deal for me. I loved playing ps4 games in this bigger screen.

Free in home Geek Squad visits have been very helpful! They migrated data between my two I Macs and are helping me fine tune my Wi-Fi system in the house. The agents even make product recommendations and schedule a future appointment to deliver and install new items.

I have loved having the geek squad very very awesome service but I believe the price to much and it u pay for it, it should be the total best for the white purchase of what it covers

Always get the protection plan. It’s worth it because you never know with how stuff is built these days

I'm always questioning my self when I have to purchase protection for my large purchases. I purchased the protection to one of my TV's 3 years ago and my TV started to flicker. I called to get it service, however they could not fix it and my TV was replaced!!! You may not ever use the service but it sure was nice to have it when you need it.

Geek squad always highly recommended for all your purchases!! They cover all your needs whether advice, repairs, replacements etc!!! They are awesome!!! Worth your money to protect and extend the life of your products with real professionals to care for you!!!

I work on appliances for a living and sell protection agreements every day. So I believe in them whole heartedly. I chose to purchase the protection agreement when I bought my TV for peace of mindand the fact that if it breaks it will be repaired or replaced. And the price was very reasonable compared to other plans.

I've never had any issues with my warranties. I actually recommend Best Buy to everyone for their purchases needs more or less because of how easy it is to utilize the warranty in the event something happens

I like having the opp to have this service when needed

I have not had to use it yet. And I pray I will not have to. But I am glad I brought it. This is my second TV from Best Buy. I never had a problem with the first TV.

The value of geek squad protection for the amount of years it covers is great. The amount of protection that is covered also makes it worth it especially when the future is unpredictable.