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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30346 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 30,346 reviews
  • Rated 5 out of 5 stars

    OLED Burn-in Protection for Heavy Users=No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only third-party Protection Plan or Warranty offered that I know of that has protection against OLED Screen Burn. This alone made it an excellent puchase for me and allowed me the peace of mind to use my TV without the fear of permanent image retention being a factor.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've started putting Geek Squad protection on everything. There have been a couple times, especially with my desktop computer, where it was very helpful to have their expertise. If its an expensive purchase I just do it. I find the Geek Squad staff to be very helpful and already having a protection plan can really cut down on the cost of fixing a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV for an Amazing price. would definitely go back and purchase another tv from this best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgable. covers burn-in for oleds. what else do you need

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GET THE PROTECTION

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to get the Geek Squad Protection so that I am covered for any issues with any TV or Item I purchase at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no-brainer. I signed up again for my new TV. They setup the TV, make all connections and ensure it is ALL working before they leave. They are prompt, courteous and very, very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sweet 5yrs protection for my new SmartTv. It’s so worth it. My smart tv broke after 4 yrs and it was too expensive to fix. It was like over 200$ to fix an old tv. No more issues with this protection for at least 5 yrs. Yes!! Always purchase the extra warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standing Proud Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchase Protection on every best buy item I buy, but not just any protection........ Geek Sqaud protection! They replace with equal value of a product if your not satisfied. Im always going to recommend them because every time they have done service or replacements of my products its been shown to me that they are very concerned about my satisfaction towards their service and that is the bottom line most important thing for me as a customer. 5 stars guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had TV's have an issue after mfg. warranties end. So, by purchasing the extended warranty thru Geek Squad on a few occasions have save myself from buying an entire new tv. In fact, one-time parts were unavailable, and they gave me a card to buy a new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind and pocket to have one...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't hesitate to get this service warranty from geek squad for my 65" smart TV. This TV was an upgraded Replacement to our 55" which broke down beyond repair before the geek squad warranty expired.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't buy the extra warranty on our last 75 inch television and it blew out after only 6 months of average use (on about 2-3 hrs a day, most days). So this time, we're prepared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moms TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful during our transaction, helped us as soon as we gotr therer asnd even loaded our TV in the car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended if they cant fix it they'll credit you and you can get the same item or better! pay the difference stepup and dont forget to continue the plan its Elite definitely top notch protection you should not go without.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Told me everything I needed to know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Told me everything I needed to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Geek sqaud never lets me down and they even show me and help me understand things i dont understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the 5 Year warranty because Best buy back's it up 100 percent any problems get a new one or a different one for the same price.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Masters in Their Craft!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must to have the Geek Squad protect and repair any of your items! It’s definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Has Your Back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always has your back. I fortunately haven't had to use their services on my TV but know they will be there if i need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and not too expensive for what it is and what it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS NEED & USED GEEK SQUAD PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE GEEK SQUAD 5 YEAR PROTECTION BECAUSE I PURCHASED A STOVE THAT HAD MULTIPLE ISSUES AND WAS REIMBURSED FOR MY TROUBLE. NORMALLY DONT PURCHASE PROTECTION BUT GOT BURNED BEFORE ON A WASHING MACHINE THAT WENT OUT AFTER TWO YEARS

    I would recommend this to a friend