Customer Ratings & Reviews

This product save me when my tv went out on me thanks to geek squad

Peace of mind. Hope I never have to use it. Shouldn't really have to purchase it, but to many things seem to be made to break down in this throw away society we live in. Really hard to rate until it is needed which of course I hope never happens.

I moved and was not aware that I could have my Geek Squad come to install my TV on the wall. This was during Covid-19 so website was confusing to order all the parts needed for this. Finally called and spoke to a person who got it all set. Install person was friendly and took time not to cause a mess while drilling holes.

Worth the Warranty! I invest in purchasing warranties just to have the ease of not worrying should anything happen to any of my products

The extra protection plan is worth it on high dollar items. I've had a TV fail after a year, Routers die etc. Call them up or take it to the store and change it or refund with no hassle.

The agents mounted my TV and connected all accessories extremely professional and extremely knowledgeable highly recommend them!

I love it just for the peace of mind!!! I love that I don’t have to ever worry the next two years!!

Happy with the service and quality. I’ve used this product before and it works

Ive never had to utilize any protection but it never hurts to have the piece of mind. The one time, I didn’t purchase, my TV Literaaly stopped working in less than 3 months of purchase. Do think about it, just do it. It’s inexpensive piece of mind.

Warranty covered a brand new model of our tv when it went kaput. Highly recommend. Installed for free

Geek squad great company had issues with my tv they replaced it!!!

I have always bought the extended warranty on purchases made at Best Buy, it has been a piece of mind anytime I’ve needed to use the warranty service .It’s always been a positive experience and well worth the money.

I have had Geek Squard service for my last 3 flat screen tvs . Great service .

I do highly recommend to get this service for your product

The warranty is definitely worth it. Make you feel secure on purchase

All smart TV features work seamless, and constantly use the Picture in Picture gesture. No need for smart TV external products. Everything is on the TV. Picture is great when streaming. HDMI is Crystal clear.

Tv picture went out almost completely.. called up and let them know. Had a new tv delivered the next day and they removed the old tv... great service

When I called Geek Squad because I had trouble with the TV I purchased last year, they were able to assist me promptly with the warranty. They scheduled for a service visit and when they came and found that the TV was not going to be fixed, they had a new TV delivered

When making a major purchase I thought it was a good idea to have the geek squad warranty as well since the geek squad service has been so reliable I think I was a good idea to have the warranty also I'm very happy with Best buy and The geek squad team

love the peace of mind knowing that Geek Squad has my back