Customer Ratings & Reviews

Protecting your purchase is what counts, it really does help

Geek squad was very helpful when it came to all of the questions we had.

I’ve only had to use the service once for a damaged TV. The team was very professional and provided great service. 5 stars.

This was the best purchase we made tv broke 2 days prior to expire and they gave credit to purchase another tv it was a smooth transaction and a must for any big purchases in the future

Excellent customer service had all the answers to all my questions made me feel confident with my precious.

This purchase has given me peace of mind. They helped with questions I had with the setup of my TV and will be available for troubleshooting and repair long after the TV warranty has expired.

Had set 2 yrs and had issues with power. called & was sent about 5 different parts! guys came out, installed in about an hour and ZERO issues since! that service call & parts would have been more than I paid for the warranty

Just purchased this Geek Squad Plan for a 32-inch Insignia (Best Buy brand) TV.

I find geek squad to be a must for me. A must especially if you have kids.

Have had no need for it yet. Best buy has always had great customer service.

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Great value for a extended warranty to go along with the warranty that already comes with the TV which is already great. There is always a need for a little extra protection

A good value and recommended if you plan to keep your product for more than 2years!

Very reasonable cost to cover a purchase like this. Ot was a no brainer!!

I’m just happy to know you have a team of people there in case anything happens with my tv. Thank you.

Great service! And The insurance paid for it itself

I feel relief having protection on the out of box TV I purchased for my father. Knowing that if the TV malfunctions I can possibly have it fixed or replaced gives me a sense of security.

The agent is very responsive to our product. when our remote control does not work well, they try to replace it. When the pat is not available, they even send a new TV to us.

Very good thing to get recommend everybody to get the protection plan. It works very

After two years from purchase, the screen did not stay in sync with the source signal. Geek Squad, check out, replaced Screen with two home visits. Had to wait for screen to be delivered from supplier.