Customer Ratings & Reviews

Always need protection for electronics so bought a 2 year plan .

For my first Oled tv I wanted to get the protection plan to cover myself. Just in case. I like having peace of mind. Best buy is the only place that covers burn in.

Have never had to use this other than once and it was prompt and effective service. Geek Squad technician knowledge levels are actually pretty good and my theory is to buy a model level down and pay for the extended warranty through this service

I hope to not need this but am assured it will cover any damages by movers. It did NOT cover transportation of the TV from the store to my house.

I really don’t want to pay a lot of money later on when something that could have been protected with a little bit of money with the purchase up front

It's painful to pay so much for a warranty. But it's necessary to sleep better at night. If something goes wrong with my TV I'd much rather call best buy and say fix my TV then find some local moron to make things worse.

Having your items protected is very important to have.

The sales agent was great. Made sure i understood what i was buying. So no buyers remorse

I had a 55" LG and a 2 year extended repair or replacement plan that I thought that I would not need, 18 months into it and the LG went south. They sent the Geek Squad out did an assessment and replaced the LG and no charge, so I upgraded in size and purchase a 5 year plan.

Everything was great. Looks good. Sounds good. Quality is good

If this service is offered for a purchase you're making, please consider taking advantage of it. Honestly, it makes things easier if something happens to your product. Worth the few bucks to avoid the hassle or cost of replacement.

Love geek squad warranties.Anytime I have a issue with a product I'm able to return it to the store and the customer service rep returns the items for me.

really glad that I have this protection and it is linked to my account so it will be easy to look up and use when and or if needed. It is well worth it for piece of mind and 5 years is a really great amount of coverage time!

I had a TV that went out and I needed to get it replaced. I called geek squad and they came out and replaced my TV for me so I do recommend getting a protection plan.

Best coverage ever, hassle-free. If they can't fix it they will replace it.

Got the plan and used it on a computer that got damaged by water spill by my kid. They allow you to replace it or get money back.

Haven't had to use it yet but love the fact that If anything goes wrong they will come to me not the other way around

The Geek Squad service agreements are the best. If they can't fix it, you can credit to buy something else. They have always been very professional, helpful and understanding when I needed help.

After your failed phone evaluation, The visit from technician was able to address my broken TV in two days after a wasted two weeks of phone service!

Offers a great peace of mind. The cost far outweighs the cost of replacing a tv that needs replacement.