Customer Ratings & Reviews

this might be good if something goes wrong...hope we don't need it. This was purchased because I made a mistake elsewhere and didn't purchase a plan. Then when needed didn't have it.

Good service it’s not bad but thrrr is other options we can consider

I haven’t used it but hopefully if the time comes in two years or less I will be well taken care of!

i purchased a new TV. I needed to have it delivered and installed. By purchasing this it was more economical then paying for delivery and installation. Installation was great.

Excellent service once you reach a person. Person I spoke with was great

Always use the Best Buy / Geek Squad protection. Simple and easy to use, if needed

Look forward to working with Geek Squad when I have an issue with my TV.

I alway add protection to any product I purchase at Best Buy Geek give great customer service and always do the job just right

Awesome service. Friends and very helpful and would recommend 1000000%

Excellent TV for the money. Good quality picture and sound.

We bought two TVs for her daughter in Texas. She’s a single mother of two, so we added the five year protection plan

Haven’t had to use, but peace of mind if any issues arise!

I always protect all of my purchases with the 5 year Geek Squad plan. Highly recommend to protect your expensive Application/Electronic devices. Never had an issue making a claim

You never know what may happen with your product. Having the security of the Geek squad, definitely helps ease your mind especially if you are not so tech savvy. I haven't had to use them yet but it's nice to know that they are there to help.

Everything has gone well with the services requested and for those that didn't work the first time a second technician was sent out to resolve the issue making me happy with the service.

I bought this for the peace of mind that it provides and hope I'll never have to use it. Even if I don't end up needing it, I still think it's worth the money.

We always purchase Geek Squad protection. The customer services is always friendly and helpful. They walk you though step by step (which is great for a non-techie!)

Haven't had to use them very much, which is a good thing, but the little i have used them, they are very professional, and able to fix the problem as fast as they could

I’ve usually had good experiences with Best Buy after sales support even compared to some of the manufacturers. And the simplicity of walking into a nearby store vs dealing with a manufacturer makes this very worthwhile.

Good service i read the reviews they were amazing good staff all the agents are friendly and 5 year protection is so awesome thank you once again