Customer Ratings & Reviews

Geek squad service is a must have for me. They are top notch and are very professional. A must have service for me.

Great response time and support, a no brainer for any tech purchases

I decide to purchase the extended warranty because my previous TV only lasted 3 years. This warranty is for 5 years so I felt it was worth the cost.

Almost every extended warranty that I’ve ever bought from Best Buy has more than paid for itself. I will continue to use Geek Squad and purchase my expensive electronics at Best Buy.

They were super helpful and insightful . I literally was in the store for maybe ten minutes

Love it love it! When working remotely from home it was so much easier then using a laptop. Love the screen size fit’s perfect on my little desk. I haven’t had any problem’s with it so far.

Very good for protection also easy to use. Great to buy

No comments about the service because the guy delivered the tv and we took care of the rest.

it's convenient to have a geeksquad plan. Never know what could go wrong! this comes in clutch!

Thankfully I haven’t had to use it so far! Better to be safe than sorry.

Bought the 5 year warranty when I purchased my 40" UHD TV. For some reason, there developed a problem with the TV. I took it to the Geek squad, and they shipped it to Atlanta for repairs. One week later, it was returned, working flawlessly! Best insurance I could have bought!

Haven't had to use this service (thank God), but is worth the price. Be sure to check the item you buy it with does not already have a warranty! Best Buy loves to sucker you into this when you don't even need it on certain items.

This purchase was for my grandson who is a college student and need a tv for his room on campus. It is a wonderful fit for the size of his room and for the price it was excellent

These warranties have suited many times. I usually don't buy them outside of Best Buy because I know they are a rip off. Best Buy honors their warranties.

Love geek squad. Always buy their protection services.

Very nice to have this service to play it safe when buying expensive items. Better than most other services that have been coming out recently. Highly recommended to pick this one up just in case

Friendly and helpful service. They helped me exchange the tv and get a new one very easily.

Based on everything I've read, this is the most comprehensive protection plan one can find. I'm concerned about long-term durability of my new LG OLED and this plan covers everything I'm concerned about.

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My customer representative was amazing and attentive!