Customer Ratings & Reviews

The Geek Squad installed my television and sound bar and made all needed adjustments.

This is the best service ever. I'm so glad someone created this.

Happy I purchased the 5 yr warranty. They were great in taking care of me. Thank you.

The agent didn't connect the TV. We love our TV but I do have a question if you don't use your warranty do you get money back

Delivery was as expected, courteous, prompt, careful with delivery and answered any questions I had!

Considering our last LG color panel broke right after the 1 year warranty, we wished we had gotten geek squad like we just did for our new TV. It's nice to know we don't have to bang the back of the TV if something goes wrong.

This extra coverage provides us with lots of peace of mind about our purchase. Not expecting any problems but relief to know that Best Buy will take care of it if we have a problem with this TV.

The warranty is a good option but the product could have been better

My old Samsung tv died 9 days between the 5 year protection plan and I got a free replacement that was a substantial upgrade over my prior tv. I always buy protection plans for larger purchases and it really paid off!

Buy Best Buy protection plan with Geek squad if you are buying any expensive electronic product. You never know what wrong goes with electronic product. Geek Squad gives you that safe guard in what if moment.

I like the size and roku built in for the low price i paid. The picture is very sharp but the downside is my speaker was not compatible.

When purchasing a $2000 Tv, always get it covered, Best Buy’s protection plan is supreme, even if your tv gets damaged in those 5 years and they fix it, they will still cover you for the remainder 5 years.

A friend had a problem with their new TV and even though it was under warranty for one year, they had to do much of the work of disassembling and rebooking things back up. With the Best Buy plan we will not have todo anything ourselves . Two years was only $60.

Eeeh geek squad helped me when previous tv go kaputt. Idk man insurance is good. I need to put 50 characters here

This is well-made and functions well. Getting a great deal (of the day) on it only made it better.

Got this as open box for a hundreds bucks could not pass it up very pleased with the sound.

I purchased a plasma TV several years ago and it stopped working a couple months before the warranty ended. The plan ordered a new part and fixed my 5 year old TV making it essentially brand new. The one downside was it took about 2 months for them to get the part for the TV.

They were very helpful in explaining all the details. This is what you need when buying new electronic stuff!

The Geek Squad provides services in-store, on-site, and over the Internet via remote access, and also provides 24-hour telephone and emergency on-site support. Geek Squad no longer works solely on computer-related devices. It now diagnoses issues in and repairs all consumer electronics, as well as appliances.

Although we probably didn’t need this, we went ahead and purchase it so in the long run we have the support and back up if we had any issues