Customer Ratings & Reviews

I bought the 5 year warrant on my samsung tv a few years back. My Tv went on the blink and Best Buy replaced it with a brand new one. The only thing I had to buy was another 5 year warranty. Well worth it.

Definitely worth it to purchase this for peace of mind especially given that the customer service is so top notch.

Great service and very knowledgable. Plus vert nice guys. Kathleen Krainas

Hope I never need the the 5 yr warranty, but glad I purchsed it.

the geek squad agents did a super job on setting up 65 inch tv. they explained how to set up the apps. I am very satisfied. Ron V

I love have protection on my products I always end up using it bc I’m just a silly little girl. 10/10 recommend

I went with the 5 year protection plan since it was only $40 more than the 3 year. I was pleased to find out 55 inch and higher geek squad comes to your house to fix the tv if you have any problems!

I actually upgraded my Geek Squad PP to 5 years prior to delivery

This Warranty is useful for high usage and certain areas that the product will be used in, like high traffic areas and areas that are subject to electrical outages.

My last TV burned out after 4 years and I didn't have any protection. This was a no-brainer to pay a few extra bucks a month to cover myself.

As for my new TV purchase I didn't get the Manual book with info on this item: as where I can see Manufacturers info with serial number, date made and etc. info. Advice me with that. please.

Great job and excellent customer service as always you can trust them

The warranty seemed worth it to me since I am unsure of the TV brand quality in the long-term.

Bought the service plan for an OLED TV I bought. Even though I don't know if mine will burn in, it's great to know that I have that protection if I need it.

Highly recommended by my daughter. i thought I would try it.

Bought this along with our new Toshiba tv, can’t hurt to have extra protection on you electronics

I would definitely recommend getting this service on any product u buy from electronics purchased. I had a glitch and they came out and fixed it and i have not had any problems since great deal!!

I highly recommend the warranty. I know that a lot of people say you don't need it, but there's too many things that can go wrong (especially if you have a lot of people in the household using it). I like the security of a protection plan.

[Employee of bestbuy] I always get my protection with Best Buy. Makes life so much easier.

Fortunately, I haven't had to use the service to this date. But the added peace of mind I'm experiencing is worth the purchase price knowing that if I have ANY issues, The GEEK SQUAD has my back.