Customer Ratings & Reviews

Any time you buy an electronic device, it’s better to get an extended warranty. No worries on extra costs for repairs.

Always worth it to get the protection plan. Bestbuy makes it so easy.

I just recently had to go in for service on my kids Nintendo switch , I book and appt on line it’s was super easy it save me time , and they returned faster then they said they would.

I haven’t had any problems with my tv, thankfully. But I’m glad I have this just in case.

Like the protection plan on TV which relieve paints when TV is broken after the standard warrenty

I always buy an extended protection warranty and Best Buy always honors it when warranted

Knowledgeable people who work to get whatever problem solved within your contract. They are there when you need them.

LOVE IT, THEY WILL GET YOU RIGHT! THEY ARE ALWAYS NICE AND FRIENDLY.

The 5 year protection plan is the only plan that is worth it in my opinion, as 1 or 2 years is too short of a time for anything to happen to a TV. But 5 years is long enough for some kind of accident to happen, especially if you have kids.

They worked with me regarding a return while a tv was repaired. Turns out it was damaged when returned to the store. I ended up with the new tv which I liked better. They were very helpful and understanding.

It's always nice to know that Best Buy's in house protection service is both convenient and reliable in case anything you buy there is defective under their extended warranty. Friendly service and very easy to use.

we puchased this for any repairs..we were emailed all the details and hope we dont need to use it but happy to know its there..lil bit on pricey end but if anything were to happen i expect the tv to be fully covered

Have not had to use service as of this date. I have had to you use the Geek Squad service on previous purchases and it was a good experience.

Great tv. I have not had to use geek squad as i have had no issues

But overall thank you to the Geek squad online customer service team.

Geek Squad is Great, I could not get along without them. If I have a Problem I just give them a Call and it it needs to be repaired I can make an appointment and drop it off. GREAT SERVICE.

Had protection on old TV. When it failed after 3 years, Geek Squad replaced with new same model TV. No questions or hassle.

best buy and their employees are always taking care of me , thats why i keep going back. love this place and their people.

Geek Squad provided great service, answered all my questions, and suggested a replacement tv.

Extremely professional and nice. Did the job fast.