Customer Ratings & Reviews

I’ve always purchased the geek squad protection plan. I did end up using it on my previous tv and it was a life saver. So if you want some peace of mind I’d buy it

Surround quality and bass are amazing. Mightve gotten too much volume for our house

Purchased for grandsons bedroom and couldnt be happier with it

Haven't had to use this service yet because my sony tv boke within the first year.

TV failed in 11th month. Good backup decision. Buy

If you spend the money and want peace of mind that your product will work then purchase the Geek Squad additional warranty. I recently had a tv replaced and it was great to see Best Buy value its customer with incredible service in replacing my tv.

I purchased to protect my new VIZIO since it is my first SMART TV and I wanted the added security for a tv I was not familiar with. The cost for two years of service was very reasonable and the size of theset makes it fairly easy to take in for needed service.

we purchase this protection to go along with our new TV. I hope we don't have to use it but I have purchased this before and did not regret the purchase. Geek Squad is so easy to work with.

100% RECOMMENDED. this back up helps in many ways support tech and on value added to your equipment.

Did not need to use this but having Geek Squad in my back pocket is a lifesaver

Feels nice to have geek squad protection! Would recommend!

Well, haven't had to use the protection plan but my last TV lasted 14 months, and was not going to risk it again.

Great to have the extra warranty, gives you a little peace of mind knowing it's there.

I liked this TV. Best price. No issues. Color is good. Sound is great. Easy to install. Picture clarity is great.

We are very satisfied with this plan. However, it has taken a long time to get an appointment at the store or get someone online to help. Not sure if COVID has had a part in this delay.

We brought the TV home and set it up ourselves. Had no problem at all. Did not use GeekSquad but will if we have any problems.

I have always liked the Geek Squad. Ive used in the past for a laptop and never had a problem, sometimes the service is slow and when you go into store it may not be enough techs but overall its a great service plan, choose your options.

Excellent price point for the coverage, I couldn’t pass up the 5 year price with my new tv especially since the last one was 3 years older and lighting surge caused me to have to replace it.

Always buy the extra protection. Because you never know. Ive only had to redeem once and it worked out great

Had to use this service on our TV . Process was smooth and ended getting store credit. Highly recommend