Customer Ratings & Reviews

OMG, they are very helpful, plenty of knowledge, given from A to Z information

excellent customer services, plenty of knowledge, given the right information.

I've had my TV less than 2 years and I've had to use this service twice already. LG is great but the panels and main board are known to have issues occasionally.

Have not needed it but got out of peace of mind. Couldn’t be any happier in the case it was need.

I always purchase Geek Squad. They have come in handy many times.

Replaced my television 20 months into my 2 year warranty. The issues the tv had were not fixable

The installation process was tress free. They took the time to explain the various functions of the tv. Great job!!

Always good to have security on your products. The price was good too

Geek squad protection has saved me sooo many times omgosh!!! I do not buy electronics without this and that's why I buy all of my electronics from Best Buy! Thank you Geek Squad!!!

My suggestion is to always always get the protection plan

I always purchased an extended warranty for piece of mind especially with an expensive electronic products hopefully if I ever needed to use it it would cover it with no pressure

Excellent value for a two year warranty I didn’t hesitate to make the purchase!

I have a Geek squad warranty on my computer and they have saved my day a few times already. Got an extended 5 year warranty today for my new 55 inch Samsung 4K TV so no worries for a while. I like that they would fix it at home due to the size!

I always recommend getting some sort of protection or insurance policy on any electronics over 50 dollars for the price it is definitely worth the piece of mind great purchase

Very good quality TV brand an looks even better hanging in my living room wall

Dad loves it! Easy ordering, fast shipping amazing experience

Always excellent customer service from my Best Buy Geek Squad repair team!!

excellent warranty I needed to fix my TV twice due to power outages and the geek squad service repair specialist came out to my home and had it fixed in a matter of minutes.

Always worth the extra money upfront. You never know when something is going to go wrong. Best Buy makes it easy to just swap your item out or get a store credit towards a replacement.

I opted for the extra warranty for the Samsung and Insignia TVs I just purchased. Our 2 TVs were damaged during a power surge when a storm came through. Best Buy covers power surge damage!