Customer Ratings & Reviews

Haven't used it yet, but the ease in setting it up into my account was amazing

Reasonable price for a long warranty. It's only $10 more to go from the 2-year warranty to a 5-year warranty.

One awesome tv, no issues at all, great picture as well.. having extra piece of mind is always good

Geek squad protection plan is a great investment for expensive TVs well worth the money

Bought this for my mother in law. She loves it. The picture is amazing

I recently had the pleasure of using Geek Squad services, and I couldn't be more satisfied with the experience. From the moment I walked into the store, the staff was incredibly welcoming and attentive. They quickly diagnosed the issue with my computer and provided a clear, detailed explanation of the necessary repairs. The technician was highly knowledgeable and efficiently fixed the problem, ensuring my device was running like new. Throughout the process, I was kept informed about the progress, and any questions I had were promptly answered. What impressed me most was their commitment to customer satisfaction. The service was not only professional but also very personable, making me feel valued as a customer. I highly recommend Geek Squad for anyone needing reliable and expert tech support. Their exceptional service exceeded my expectations, and I will definitely return for any future tech needs.

Good protection plan to have for all electronic devices

Good quality products but technology breaks so good to have backup

I always get a warranty from bestbuy on big ticket items, and i defenitly feel better about my purchase.

Its a warranty i dont think they need a review on a warranty

Peace of mind in case something goes south with my new Samsung TV

Experience the powerful, shaking bass that fills the theater sound room.

Geek Squad team is great recommend getting today Asap

I think it is worth getting for a peace of mind if anything should go wrong

Always recommend this you never know what could happen

Great protection program…would definitely recommend…..

I normally do not purchase extended protection for my own electronics, but since my purchase was a gift to someone, I wanted to ensure the recipient would not have to spend any money out of HER own pocket on MY gift if any issues arose. I guess you could call it peace-of-mind for both of us.

Highly recommend it just in case anything happens, my last tv just stop working, lucky it was still under manufacture warranty

the agent took charge of my case and said confidently this is what we need to do that will be best for me. I loved that, I didn't have to think or debate . it was very much appreciated

Best Buy really stands behind there customers I have purchase every tv from them. I purchase 50" 2021 model Hisense couple years ago with a 5 year protection plan. Some time ago my tv failed. I call Hisense file claim after 2 weeks i never got a call back from them i was outrage by there lousy customer service! So i reach out to Best Buy explain the situration within 2 weeks Best Buy replace my 50" tv with 55" Hisense at no cost to me. Just week ago again the new replacement Hisense tv again failed. I called up Best Buy and spoke to Chris manager at corporate his first question was, have you pick out a new replacement? Yes i choose 2023 model Roku Plus Series and it was $100 more then my original tv cost he said no problem no cost to you and we will come out next week remove the failed one and install with the new tv you choose. This exactly why i buy all my tvs from Best Buy. There customer service is outstanding and they really do take care of there customers and back up there products especialy now theses days where most customer services is at new low. Thxs Best Buy for taking care of me. Your the best!