Customer Ratings & Reviews

Geek service stepped up and handled my screen protector installation and there quilty of service is amazing .b

I am never the type of person to purchase an extended warranty. After some consideration I ended up purchasing the Geek Squad protection plan for my LG CX series OLED, I had it for several years and one day I noticed pink and grey horizontal lines on the lower half of my screen. I immediately called and scheduled to have one of the techs come out and diagnose my screen. The tech informed me that the cost of a new panel exceeded the allowable amount for replacement and they would actually replace my Tv for a newer generation! I could not be happier with my experience with Geek Squad and I will continue purchase a protection plans for years to come!

This service protection plan was lessexpensive and year longer than the Samsung direct plan. Also more convenient sine Geek Squad is everywhere!

Product performed and it was everything as described

Cant speak on other warranties or services but definitely geek squad took care of me. Specifically Norman the tech i was lucky to get. This is a must have and it gives you a peace of mind

Purchased this at a very affordable price to protect my new television. Gives me great piece of mind, knowing I have five years additional protection for my purchase!

I've had the 65" QD7 for a couple months now. It's my first 4K TV and so far I'm pretty impressed and happy with it. Especially considering the price. I bought it to get the most out of my gaming systems. Great gaming features, good picture, and decent sound for this price point. This TV works great with PC, XBOX, and PS5. I primarily use Nvidia Shield TV for streaming, but the built-in Google TV is nice and works well. Hopefully this TV lasts. I got an extended warranty just in case it doesn't and still didn't spend too much. Finally movin' on up from 1080p and 1440p.

Decided to go with this just in case….but we’ve had Roku before with no issues. But for the price, I think it’s worth it. Hopefully we won’t need it.

Excellent clarity and color. Highly recommend it. Sound from tv speakers is decent and gets plenty loud. The Samsung OS is ok. At first had issues connecting to the internet so had to factory reset the TV in settings and so far so good. Price has gone down by 300 bucks in the last few months. Wait a bit more and might get cheaper lol. By then something else better would come out but for tv movie steaming this really is plenty. Haven’t played games on it yet. But hooked up my laptop with hdmi and works flawlessly.

a must have when you purchase a TV, this alone saved me thousands in the repolacement process. My TV started to have pixels go bad (white lines accorss the television) in the top right corner. I was able to have geek swuad take a look and they said its no good and issue me a credit for the TV through the insurance. Withour it i would have paid 3k plus tax, with this insurance i paid a third a got the new insurance...

Good value and I hope I never have to use it but , there is peace of mind knowing if something happens they will take care of it.

Just what I needed to make sure everything goes right a backup plan and it's five year plan is that backup plan..

The protection plan makes me feel safe that the tv will be working in top condition for at least 5 years.

Workers were professional and knowledgable. Told exactly where I wanted the Tv and they were able to do exactly that. They were also cleaned their work area when they were done. Grest work guys. Thanks.

Well worth it considering most new TV’s only last 5-7 years tops. This way I am covered and can maybe save money in long run.

Piece of mind for my investment. If anything we're to go wrong they'll fix or replace (hope to not have to use)

Love getting this kind of protection! I've always gotten protection with anything I've gotten from Best Buy and they never disappoint.

With a tv that didn’t fit in my car, they helped dearly with getting the return pushed back out (has to be rechecked by tech) and put it on hold til I could come back for my open box purchase! They, the first gentleman I spoke to on the phone to make the purchase & the whole best buy team at the location I visited helped amazingly!!!

Couldn’t do it without her she found everything for me. I didn’t even have to worry about it just went to the geek desk and she helped me out.

Geek squad has the best protect 4 years tv went dow best buy came to house realized tv could not be fick in 30 minutes I have an email with a code to take to store or go on line and get my new tv for free