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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30076 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 30,076 reviews
  • Rated 5 out of 5 stars

    An excellent investment towards your purchase peac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money after 2 years my other TV suddenly started acting up very strangely they replaced it outright brought me a brand new one right to my house I think that says it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A piece of mind that is affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not one for much with warranties because they always seem to have so many terms. This warranty provided by the Geek Squad seems like the real deal a no worry warranty backed by Best Buy. I used this warranty in the past and was happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than security when buying a bigger appliance. The few times I've had to use my protection plans have been very easy to manage. Best buy is great with the service they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranties are 100% worth the money! I bought a Sony A9G in 11/2020 and it died 11/2022, because of the warranty Best Buy gave me $1800 for the A9G, $100 less than I paid 2 years ago, plus I got to keep my A9G despite its pixel issue. I put the money towards the A95K and bought another 5 year warranty! If you spend $2000+ on a tv, it’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service I love shopping with Best Buy they made my shopping spree very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad covered me for 5 years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was in stock and salesman assisted loading in my truck. This was awesome to say the least.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very glad to get the chance to extend my service to 5 years and the Geek Squad made it easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product !! Hope I never have to use it, but good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came out to do the install were very polite, and neat. Had a problem with one of the products (component was damaged) they took care of it without any problems, In the past I would do my our install, but for the money it was well worth it, before they left they made sure all components worked to my satisfaction, will use them again, Thank you Best Buy and Sterling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Warranty Is Priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this use the warranty for my 65” Oled that had dead pixels. A tech came out and checked. The next day I received a store credit for the price paid for the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I installed it myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv..Picture quality is beautiful. The sound is wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was smooth as butter!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Check out was smooth and service was informative and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has helped us a few times when we had problems with a device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within three months of my tv purchase, I had to use the Geek Squad service when I dropped the remote control in my coffee. Their help was immediate and I was able to get a replacement within a week. I always get this coverage whenever I make a purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best services around, they do an awesome job on fixing the items that needed fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Values protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans are a great value for protection against burn-in on OLED TVs. Only $160 for 5 year protection on LG C2 42. Highly recommend. I owned a CX for 3 years and had no burn in (gave that one to my sibling now), but always great to have the peace of mind. Better safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year warranty oh yea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you would have to be an idiot not to take advantage of the 5 year warranty, what a great value

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection, protection, protection!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't kid yourself, get the protection and put your mind at ease should something go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed everything professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are understanding an patient an does excellent work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't be leave the store without it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy consistently provides amazing electronics, their knowledgeable staff ensuring that you get the piece beat suited to your needs. The great thing about a Best Buy warranty is knowing you'll never have to worry about the integrity or longevity of that purchase because the Geek Squad will be there to repair or replace it with absolutely no hassle or fuss. Shop at Best Buy, but don't forget the warranty!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.