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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30242 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 30,242 reviews
  • Rated 5 out of 5 stars

    love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s ok i don’t understand it. you can only use it if you bought it in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get The Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranties always a good choice for me. I’ve purchased a warranty on almost everything electronic I buy and have only had to use it once. Excellent quality and service! Spend the extra money. It’s worth it because you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the fastest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased new TV's, sound bar and network router from Best Buy to get us through self-isolation for COVID-19. Wanting to get up and running immediately, we purchased Geek Squad delivery, install and haul away. they did not let us down and won't let you down either...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good peopl who like there job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv power supply stopped working. Geek spuad was fast and Professional. The people who came to work on my tv had a good attitude and liked there job 10 out of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection truly pays off!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection plan helped me the end of May when there was a lightning strike near my home. Having it allowed for a technician to come out for a service call that I was able to take advantage of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extended warranty for our 65” TCL Google Q6 tv really cheap insurance if anything happens to our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my car phone remote setup an.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agent was able to advise me on options for my car installed and completed the installation on a timely and professional service. My laptop was also remotely repaired in a very professional manner to my satisfaction.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Just amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My device has not had any problems, but having the peace of mind that if it broke or malfunctions I could easily get it fixed. Amazing service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year standard greek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 5 year standard greek squad protection plan for my smart tv for $59 which I feel was a good deal because I had another tv without the 5 year plan and the main frame on it went bad and I tried to put it in the shop and they wanted $300 to fix it . Where now paying $59 for the plan and they will fix anything so I think thats a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need protection for electronics so bought a 2 year plan .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv good picture really pleased will definitely be back great place to buy from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh sh$#

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet for my tv. But not a bad thing to have for just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv with hdmi 2.1 without breaking the bank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is amazing, I bought it since the introductory oleds of 2021 the A1 doe not have an HDMI 2.1 Picture is awesome and plugged into ps5 or Xbox series x it looks great! this is my second OLED and counting,! highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always always get the protection plan! It has saved me twice when my tvs went down. I got a new tv each time with zero hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great sound, excellent picture quality, the remote is a little funky so purchased a different Samsung remote and it works great on the tv. Definitely would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan in the business. I got very tired of dealing with all the terrible plans out there, and now only purchase best buy when possible so that I don't have to deal with lesser protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service Geek squad has provided has been great, they have been helpful for us every time we need their expertise. As a Geek squad member, we also save money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worthwhile purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this for the past 3 tv's I bought and have had to use them. These skinny flat screen tv's aren't made to be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv colors are great,like the fact that when ibluetooth headphones they connect immediately

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small tv already had a mount took about 15 minutes to replace old model with new. I highly recommend the geek squad protection its a no nonsense policy they will either repair or replace no ifs & buts.

    I would recommend this to a friend